While I always enjoy staying at holiday inn express hotels, this experience left a bit to be desired. The non-smoking room had a distinct smoke smell to it. When I asked to move rooms, they were sold out but the friendly night manager did bring by air freshener for me to use in the room. Helped some but never masked it completely. Was also told breakfast will be ready by 6, but food server told me 7 when I began to help myself at 6. Coffee at breakfast was not fresh —even a bit lukewarm at the breakfast bar. The window shade in the room did not fully cover the window to block out all sun light either… needed for my wife when her flight was delayed until her arrival at 3 am. Holiday inns usually better than most. And room was clean, I think, with good bathroom and shower, but when smells smoky then just doesn’t feel as clean. Then the breakfast and window issues…could have been just a problem with this room.
翻譯