克利夫蘭機場西拉昆塔温德姆套房酒店

Nice, cheaper place to stay. Nice rooms!

The hotel was just ok. I felt safe and there were some conveniences like parking, dining areas nearby and some shopping. I didn’t like the fact that we were put on the first floor right near the entrance and elevators. You could hear a lot of noise and doors banging all hours of the night. Also, the bed was horrible. The mattress was far too soft. I woke up with a soar back. I’m ok if the mattress is medium firmness but it was very soft.

Whoops. No hot water for 4 days. Cold day 1 and 2, tepid days 3 and 4. Tub pooorly maintained. No towel bars. Door secondary safety latch inoperable. Broken elements on refrigerator. Bed was comfortable. Only one elevator of two working and it rattled, jerked and thumped! A bit disconcerting. Staff members were pleasant and polite. Manager graciously did not charge us for day 3. Parking area was the highlight of the facilities. Easy to use and well lit.

When u walk into the lobby there are two buckets on the floor from the ceiling dripping of water. Our room was also disgusting. Bath tub waa dingy and needs scrubbed. Couches had stain on it. Carpet had a foul smell. Windows wide open to air the room out and didnt have a window screen. Very unsafe for any one or children to fall out from.

There are pluses and minuses to this hotel This is a strange hotel. It is good at providing basics but why doesn't it provide luggage racks in rooms? Are we supposed to open our luggage on the floor? Why isn't there daily housekeeping? I think it's simply strange that a hotel operates this way.