阿倫酒店(Hotel Allen)

vị trí đẹp nhưng phòng quá cũ , thiết bị vệ sinh quá cũ

I was there for 5 nights. I found the staff to be quite friendly. Overall, I was happy with my stay. My only gripe is the cleanliness. There was hair all over the floor and toilet lid (I’m bald so I know it wasn’t mine!), and when I spoke to ‘housekeeping’ they directed me to the vacuum cleaner for me to clean it up. I just didn’t think I should have to do that considering I was the guest and I didn’t just pay for 1 night.

It looks like something out of a movie in the 70's. Ceiling paint coming off. ripped carpet with staining. Pool unusable. Cant shut the fridge without a latch. Mould on the roof in the bedroom.

The room was dirty, including the inside of the fridge. The carpet and overall cleanliness of the accommodation was poor. There was a full domestic situation directly outside my room on one afternoon, which I’m not sure was resolved or not. The food was great, as were the staff though.

The shower was mouldy, bed wasn’t made properly, and my son in-law got questioned by a staff member about who he was and asked for his drivers licence for no reason. He was made feel very uncomfortable while staying there. I would definitely not recommend to anyone!!

It was very dirty, disgusting, we had no blankets, no hot water, garbage bin had moulded and food scraps from previous people. No tv working we did let the lady's in office know. But they were getting someone to fix it, but they never did. 2 nights with the kids who had no tv, no hot water, no blankets we had heater on all night. The freezer was not cleaned had ice cream melted although it. The pool was out of working order. Or closed until further notice.... We would have rathered pay extra to get a room with tv, warm water.

Good value so close to The Strand but bed uncomfortable and room smelled stale and was in a generally poor state of repair. Restaurant food was good, however.

Mattress was lumpy, air conditioning was very noisy, couldn’t open window as no screen or bars and opened onto an accessible rooftop. Carpets in hallways stained.

Definitely taken off the place to stay list. Need a face lift throughout the hole place