North WardJezzine Barracks附近酒店

This is my letter to Allure which has gone unanswered. “Dear Sirs, I would appreciate if this email is forwarded directly to the Manager of Allure. I have spoken with a couple of people who identified themselves as reception and after hours staff, but I have been unsatisfied with what they have done. On Friday 11 March I booked into your hotel. My flight got into Townsville at approximately 7.30-8.00 pm, so I would have been at the hotel around 8.45-9.00 pm. Immediately I entered my room I turned on the air conditioning unit in the living area. It was plain to me that the unit was faulty. It was so noisy (a continuous high pitched siren type sound) that it simply could not be used. I turned on the unit in the bedroom and it too was noisy - not as noisy at the living room unit, but still too noisy (a continuous drone) to keep on during the night. I immediately rang the after hours number and requested a change of room, but was told this was not possible. I requested that the units be serviced the next day. I spent a terrible night. It was stifling hot and airless in the bedroom and there was nothing that I could do but suffer these conditions. In the morning before I left for the day I went to reception and spoke to the receptionist to make sure that the units would be fixed while I was away during the day. When I returned that afternoon (about 4pm) I turned on both units only to find that there was no change. I rang reception and spoke to the duty receptionist who informed me that (and I quote) ”there were other priorities” that day and that the units would probably be looked at early next week, but no guarantees. He seemed irritated that I was making a fuss about this. I asked to speak to a Manager and was told I could not. I explained to this person that I am caring for a 99 year man whilst I am in Townsville and this work is extremely demanding and stressful and that I needed to get decent sleep in order to be able to properly care for this elderly man. This fell on deaf ears. My problems were apparently insignificant and my status as a guest of no importance to this person. I asked to speak to a Manager but was told (again a direct quote) “that won’t happen”. I felt angry. I felt like your hotel doesn’t give a damm about your guests. I rang a friend in tears and that person pulled out all stops and arranged alternative accommodation for me. I checked out around 5pm - there was no-one at reception but I rang the after hours number and advised that I was checking out and why. I also asked for a refund for my stay and the following days. I was informed that I would get a refund for the days from Sunday through Wednesday and I have received that refund. You have however charged me for 2 nights accommodation. The first night was incredibly uncomfortable and tiring - not up to standard in any way - and not worth the money you charged. You charged me for the second night regardless of the fact that no effort was made

位於市中心的超值。適合獨唱或商務旅行者。樂於助人和專業的工作人員。(在辦公時間後根據要求使用應用程序進行檢查沒問題)。步行即可到達商店、餐館、體育場和濱水區。會推薦並再次訪問

位置離中心很近，在轉角。雖然名字叫汽車旅館，但是其實標準挺高，特別是牀上用品，有星級酒店水準。7點之後需要自己刷卡進入

從我到達的那一刻起,我就感到非常歡迎!經理亞當讓我立刻感到賓至如歸!我的房間是我2周住宿所需的一切。乾淨舒適,舒適的牀,所有的內薩卡里安寧。位置便利,在rhe游泳池旁,對面有美麗的景色,可以穿過馬路到傑弗裏灣,步行一小段路到阿爾瑪灣,在我看來,這是島上最好的游泳海灘!坐落在酒吧的隔壁,座位很棒,還有一個游泳池,菜單非常豐富,這是我所需要的一切!巴士站也是一個短途步行,這是探索島嶼其他地區的好方法。阿卡迪亞酒店也是步行進入國家公園和越過山丘到耐莉灣的絕佳起點,景色令人驚歎!結束一天的完美方法是晚上穿過馬路到老碼頭,看到出來尋找食物的岩石牆!幾天之內,我的房間變成了家,亞當讓我感覺像家人一樣。沒有什麼太麻煩,以確保我的住宿是最好的!我不能強烈推薦阿卡迪亞,以完美的住宿地點,並根據自己探索島嶼,並在一天結束時回到私人陽台區域放鬆,望大海!我到處旅行,在世界各地,住在許多不同的地方,阿卡迪亞在那裏滴答滴答地滴答滴答地滴答滴答地滴答滴答地滴答滴答地滴答滴答地滴答滴答地滴答滴答地滴答滴答地滴答滴答地滴答滴答地滴答滴答地滴答滴答地滴答滴答地滴答滴答地滴答滴答地滴真的是我出門在外的家,感謝Adam的超讚熱情好客,磁島是這麼神奇的地方...,阿卡迪亞汽車旅館是完美入住體驗的地方!

在那一刻的刺激下,我們決定在湯斯維爾過夜。我們看了很多地方,但真的很想在The Strand上看到一些景色。我們決定在Strand上查看Waters Edge。進去看看有什麼可用的,可愛的米歇爾很高興讓我在我們承諾之前檢查1個臥室的單位。這是相當不錯,但沒有陽台。米歇爾在下一個層次有一個帶陽台的工作室,但它俯游泳池,所以我們選擇了首選。老實說,選擇入住的主要吸引力是米歇爾是多麼美妙,友好和樂於助人!單位很好,雖然有點過時。很明顯,有一些升級。牀很舒服,有廚房,洗衣機和烘乾機是一個加分項。我們非常喜歡我們的住宿,所以我們延長了第二個晚上。唯一的缺點是沒有陽台,沒有洗衣粉,晚上非常明亮,光線穿過窗簾和臥室結合。加號 - 寬敞,舒適,乾淨,設備齊全,中央,安全的停車場和美景。網上的照片是準確的,所以你知道該期待什麼。肯定會再次入住,雖然有陽台的較高樓層會更好,並且也會阻止一些路燈的亮度。

我喜歡這個地方,儘管有一些缺點。 它位於島上最好的地區,步行即可到達令人驚歎的海灘(馬蹄灣)。我預訂了它,因爲我是一個數字遊牧民族,塞利納斯通常很棒,因爲他們提供了一個共同的工作空間。唯一的問題是,我在歐洲工作,我經常在晚上9點結束(我猜大多數數字遊牧民)但廚房在09:00關閉,島上的所有餐館也在09:00關閉。結果是,在一週內,你不能吃😅,這不是最佳的。在那上面,Wi-Fi停止了整整一個晚上和第二天早上的工作,我強調,因爲我不得不發送一些無法發送的緊急電子郵件。對於記錄來說,甚至沒有電話信號,所以你不能使用數據作爲備份,你真的需要依靠 Wi - Fi 。 另一個缺點是離一切都太遠了,唯一的超市是步行1小時(巴士每天只運行幾次),他們甚至沒有提供摩托車租賃服務(我必須坐公共汽車去島上的另一個藝術 - 這將是如果爲客人安排一些東西,那就太好了)。 儘管如此,如果你週末入住,這是完全值得的。工作人員真的很好,餐廳提供美味的食物,這個地方就像天堂一樣,它在考拉公園的中間。你沉浸在大自然中,令人驚歎。宿舍有非常舒適的牀,有些有自己的浴室,很棒。我正在寫什麼改進,只是因爲這個地方可以更好,有一些改進的空間。但我強烈推薦任何人去(我已經這樣做了)

我們將遲到的20週年紀念日與聖誕節購物相結合，決定將住宿安排在與眾不同的地方，這真是令人驚喜的驚喜，工作人員超級樂於助人，我們的房間裡有一張快樂的周年紀念卡和一瓶漂亮的葡萄酒。床很棒，房間很可愛。我們一定會回來的。