福特沃斯北湖希爾頓惠庭酒店

Our television didn’t work correctly and instead of letting us know that it was gonna be a problem they just let us tell them it was a problem. They told us they couldn’t fix it till the morning. The next day we left in the end they said the engineer would come in while they came and turned on the TV but still there was no streaming so when we came back we talked to him again and he said oh well there’s 18 rooms out of 104 that don’t stream and yours was one of them why they didn’t put us in a room that streams I can’t believe they were booked. Plus, there was construction going on next-door outside our window so every morning we were greeted at 7 AM with Backup alarms from the trucks beep beep beep.

Hotel staff tapes a letter on the door asking you to call if you wanted your room cleaned on Thanksgiving day. I called the front desk and stated I would like the room to be cleaned on that day. Returned Thanksgiving night to find that nobody had cleaned the room. Poor communication between the night and day staff.

The staff was very friendly & helpful. We stayed a week & were very happy with our choice of Hilton Home 2 Suites. It was very clean & the breakfast delicious. The pool was private & water warm. We will stay here again when we are in the area.

A few months since I've stayed here, felt like the elevator hadn't been cleaned since then and the condition of the rooms is going downhill. Peleton bike in the gym is broken again.

Staff was always friendly and courteous. Helped me get a remote control for the TV that worked.

Hotel novo , limpo , cafe da manha bom e bem localizado

Great features in the room, great staff, great breakfast options. All around, great hotel.

Very happy with our stay. Room was clean and well equipped. Bed was awesome. Staff was very courteous

Staff was very nice. Bed was very comfy. We did see a bug in the bathroom crawling up the wall