First things first, They are selling Premium Chalets (upper and lower floor) for same price where upper chalets are AIR CONDITIONED and lower chalets are NON AIR CONDITIONED. They couldn’t explain me the policy of assigning these AC and non AC chalets of SAME price for different guests who booked the same premium chalets category. I had a recommendation from my friend, and they clearly mentioned about A/C and amenities hence we booked the premium chalet for bigger prices however disappointed with the quality of the room and not having AIR CONDITIONED. It’s not the same hill country conditions these days, its challenging to stay indoors without the impact of the heat especially with 2 kids (and most importantly we are on vacation) even at night with the sealed nature of the room and just one ceiling fan (that’s also covered with Bed attached netting). It was difficult to manage sleeping overnight as kids get up from time to time. I have conveyed my disappointment to their manager in reception, he just cover up that with providing some excuses and standing fan. I was even paying extra charge for my 7-year-old kid and this policy makes me disappointed. Hence, if you want AIR CONDITION chalet, ask them specifically to avoid disappointment when booking premium chalets. If you are there to enjoy nature, Castlereigh Reservoir may not be seen as more beautiful from anywhere else, farm resorts provide you with that ultimate and breathtaking view. You can get their free bicycle tour arranged across their estate to enjoy the unique nature of the area. They also offer kayaking rides on a charge. Nothing special to mention about their rooms, as highlighted earlier I was disappointed with the quality, and offering me non AC room for the SAME PREMIUM CHALET price. Dinner and Breakfast served to us are super delicious. Breakfast arranged on their garden and we all absolutely enjoyed everything on that breakfast. Milk Rice, Katta Sambol and Chicken Curry offered to me are simply awesome and every item on English breakfast tastes so great. I may think twice before going to this place with the experience I had, however just check every basic thing with them and plan your vacation, good place to enjoy calm nature.
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