芬奇紋章酒店(Finch's Arms)

Excellent venue - Excellent location - Excellent food - Good service. Will definitely return and looking forward to it. Only one criticism concerning a rather rude bar member. Still I certainly wont let one individuals poorly placed comments and rudeness spoil an otherwise great experience. I'll simply ask for a less rude bar member next time!

Great pub and hotel Lovely staff all very happy and very hard working. Our room was tastefully decorated lovely bathroom with great towels and bath mat. Breakfast was yummy as was our meals in the evening. The roast was very tasty. We will be returning. Thanks everyone for a great few days away

We had lunch here in early January. The food was excellent. However the service was poor and the table position even worse. They are clearly trying to squeeze too many covers in, though they have quite a lot of space. To be specific the table was against a big pillar blocking any view from the window. There was a narrow thoroughfare by the table, sufficient to let one member of staff pass. All in all there were about 100 staff movements past the table. There is a good clear view of the gents toilet some 5m away. My wife does so wish men would finish doing up their flies before they open the door. There were no towels or hand drying facilities in the ladies when we arrived. Despite being so close to passing staff it took 15 minutes for the desert plate to be cleard. In that time we gave up on the idea of ordering tea/coffee, and instead asked for the bill, which came a few minutes later. 20 mins later someone came with the card machine. We did not add service and the member of staffed didn't seem surprised. Let me reiterate, the food was very good, with a good choice on the menu, good flavours and good presentation but one doesn't go just for the food. If you do go, go when it is likely to be quiet as you will probably get a better experience.

We had a superb few days , the food was exceptional & lots of beautiful scenery to walk

Thoroughly enjoyed our stay here and the accommodation was good value. Food in particular was lovely! Service was quirky but that just added to the relaxed vibe of this lovely place.

Clean and good value for money. Service a little quirky but this did not detract from the experience. Food very nice! Good mix of cosy pub and contemporary restaurant. Would definitely recommend/book again

This is a beautiful B&B and has been recently refurbished so don't be put off by the old images on TripAdvisor. Beautiful views from our balcony in room 3 and lovely decor. Staff were super attentive and helpful. Would definitely return.

We were at a wedding in Oakham and booked a room for one night. We were given Room 10, which overlooked the bins and side car park with a view of the village!!! Not the nicest view. The room was incredibly hot and it wasn’t that hot outside. The beds were ok. The room was nothing special, adequate. It was all a bit drab to be honest. Not at all boutique like. Not that big and there was also a “food” smell in the air as well, but we did arrive on a busy Saturday afternoon. There was a nasty step down in the bathroom; we were ok with it, but you had to be careful. My husband couldn’t get a taxi into Oakham and the Staff were very helpful and drove him into Oakham, which was much appreciated; thank you. The Staff were very polite and helpful at all times. Breakfast was lovely. All in all, adequate, but I was expecting a bit more than “adequate” really.

Certain lack of attention to details. Bath body wash dispenser empty. Bar tables, inside and out, left cluttered with dirty glasses etc.