智選假日套房酒店奧克蘭機場(Holiday Inn Express & Suites Oakland-Airport)

好吧，我們經歷了一段糟糕的經歷，因為我們已經厭倦了等待接收房間的航班，當我們已經收到預訂確認電子郵件時，當接待員到達時，他告訴我們他很抱歉，沒有房間了。他會送我們一個姐妹酒店，突然因疲勞引起的，我們沒有討論任何事情，但是當我們離開，我們意識到，如果我給了他們一個房間，誰抵達，他們把我們送到漢普頓同樣的方式另外兩個人，他們對待我們偉大的，酒店很舒服，假日快捷她在漢普頓照顧的費用，但並沒有帶走不必去其他酒店的麻煩。

My flight was cancelled from Oakland airport and we needed last minute accommodations for the night. This hotel was close to the airport , check in was friendly and easy. Hotel was very clean and rooms were large. Complimentary breakfast the next day was great! Much better than I expected. Hotel uses dove products and everything was quiet, clean and safe. Would definitely stay here again.

飯店的位置很好，工作人員也很好，但遺憾的是我住的房間有臭蟲。我咬了30口。為了您自己的安全，不要住在257 號房間。情況溜走。

First, horrible deal from *******: a deal with hidden extras charges like $20 extra for choosing 2 queen beds for the second room even though I requested for the same beds at time of booking; then additional $20 per night for parking, without stating that at time of purchase. Finally, I didn’t see a smile on the face of any of the hotel staff during our stay. Too bad!

Very disappointed, and frustrating! Because I booked our room for 2 queen beds and paid online in advance when it clearly said that the room with 2 beds were available for that weekend!! and when we got there they said we only had 1 queen bed with a sofa pull out bed available because they had ran out of the 2 queen room. My daughter was so uncomfortable all night and we also had no sheets for that sofa bed.. we had to call front desk to ask for some and took them forever to answer the phone! I’ve!asked to speak to a manager that day and I guess management was not available and I asked if I was going to get a discount for my room and the lady in the front said no. I’m really upset about my stay.

Would not recommend. Parking and shuttle fees are not communicated upfront and the shuttle service is not reliable. Additionally the night staff was extremely rude and not helpful when the shuttle didn’t show up for airport transportation.

不得不疏散我的房間，另一位客人點燃了微波爐製作爆米花。整個樓層都冒著煙，散發著惡臭。

趕早班機的完美住宿地點 很棒的接駁車服務 樂於助人的前台

位置很方便，工作人員非常樂於助人和熱情。乾淨、安靜、安全的環境受到了極大的讚賞。