美國長住精選套房酒店 - 奧卡拉(Extended Stay America Select Suites - Ocala)

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There were what appeared to be dried blood stains and other stains on my bedsheets and cover. I asked the staff if it would be possible to have the sheets changed. They said it wasn’t possible since they were out of bedsheets but they gave me a clean fleece blanket instead. Overall cleanliness is really bad. The walls are very thin. You’ll be able to hear everything from next door to across the hall. I’ve been to other Extended Stay America and I’ve had good experiences. This one is by far the worst place I’ve ever stayed at.

Walked in to room and turned on light cockroach ran everywhere the medium size ones that crawl all over you as they were on and under bed on stove top counters like so visually present my boyfriend did even walk in room! We walked out and left and Best Western took great care of us . Patricia was very sweet and nice who was the reception and manages the place. Out of her control no photo as those bad boys ran and no time to put stuff down or dare to take pictures

This business can be better than what it is, but the most unsavory of characters keep it in the condition it currently is in. The staff wasn't bad.

Very dirty and stinky. Terrible environment. Went to our room and witnessed a barefoot guy falling in the hallway needing help get up. Stomping all night long. Our rooms shower had a dirty soap bar and dirty microwave with a long hair stuck to the vent. People there walking barefoot to the front desk. All night long there was noise, including drumming early in the morning. The whole hotel smelled and looked disgusting. Do not recommed this hotel if you value safety and comfort.

Staff is nice. But after checking in and going to our room it was very dirty. The bed, pillows and sheets were all stained yellow. Room floor, bathroom floor and bathtub/shower floor were all dirty. Kitchen area not clean at all, there were cigarette ashes in the refrigerator. Trash inside cabinet. Room also smelled like someone was smoking in there. I would say that someone needs to go in there and do an inspection.

It was a great stay our room was clean and stsff was very polite

Checked in late at 8:30 pm Very tired went to bed Woke up early discovered it was roach infested Left immediately No one at front desk Call their number explained roaches and did not want to stay there next night They said we would clear it with front desk after 10am Talked to front desk We were told we would have complained when we first checked in Told them we went immediately went to bed She said she would have to contact her manager and would call back but never did Called back 4 times and could not get anyone at front desk

The room was dirty the microwave was not clean the TV didn't work after supposedly they fix it. When i mentioned that the TV doesn't work again the staff had an attitude like i am lying because " they just fix it " and didn't bother to check. It was a horrible experience!!!!