Homewood Suites by Hilton-奧卡拉

We stayed at a Homewood suite in Orlando last year and it was awesome, maybe because it was new and everything was updated. So I thought maybe all Homewood suite were the same. Nope this one in Ocala Florida was terrible. It was old. We found 4 Q-tips in the unfold able coach. Ewww. It was disgusting.

Poor! We booked this hotel because it had a hot tub but it was out of order during our stay. Property was run down, carpets not swept. I was sorry we were stuck there that night. Breakfast was the poorest on this trip and I believe we paid more for this room than any other on this trip.

The rooms are decent-sized and have a kitchenette. Some of the items were not maintained as good as they could be. The ceiling fan above the bed in our room was so wobbly it appeared it was going to break loose. Also, my wife really likes using the hot tub and we could understand if it isn't working for a short time, but it did not work the entire 10 days were were there and hadn't worked for some time. The reason provided was that they were waiting on a part. But really if they can't have a guarantee from their vendor to be able to have parts in short order, it seems they should keep spare parts themselves to keep customer satisfaction. The pool was nice though and the complementary breakfast was generally good - definitely above average.

Hot tub was out of order, the pool was very grimy, even after they cleaned it after a rain the night before. Everything else was lovely. Nice room, great breakfast, area around property was terrific.

Vrai coup de coeur Nous avons vraiment apprécié cet hôtel dans lequel nous avons passé 2 nuits à 4. Chambre spacieuse, propre et confortable Hotel silencieux et propre Bien équipé : piscine, lave linge, sèche linge, pc si besoin, etc Petit dej suffisant et gratuit Le personnel sympa, petit bémol avec la personne de l’accueil le jour de notre arrivée mais c’est une exception.

Our room was dirty and the toilet did not flush on arrival. We were put in a room near an exterior door with no safety lock for the door

Desappointed No shower gel, no toilet paper, tub out of order, pool not clean, broken furnitures… Very disappointed compared to the same hotel in Port Richey (same brand, same network)

Bon hôtel Chambre double décorée dans un style typique de la région. Accueil de qualite et aimable. Petit dejeuner correct mais pas exceptionnel. Piscine agreable, spa fermé pour renovation.

Belle suite très confortable