We had an overall great stay at SpringHill Suites. We were in town for a sporting camp, and the location was perfect—close to everything we needed. The hotel was clean, welcoming, and the staff was friendly and accommodating. Morning breakfast was wonderful and a great way to start busy days.
My only real complaint was housekeeping. Out of our four-night stay, our room was not cleaned on three of the days. We left around 7:00 a.m. and returned around 5:00 p.m. to find the room untouched. This was never communicated to us as standard practice. When I called the front desk, I was told housekeeping leaves at 5:00 and that they were busy, which was a bit frustrating. After long, active days, it’s really nice to return to fresh towels and a made bed.
That said, we still enjoyed our stay and would consider returning, but clearer communication or more consistent housekeeping would make the experience even better.
翻譯