奧喬里奧斯Irie River附近酒店

🌟⭐ One star review ⭐🌟 This hotel was an absolute nightmare! 😡 I arrived before my partner, so I decided to check us in but apparently they had no records of my reservation. They had the audacity to question my payment, even after I showed them the confirmation and explained about my discount I got from ******* because of my points. The check-in staff were incredibly rude, making snide remarks the whole time. They claimed there was only one room left and had the hotel porter escorts me to the room, who was also rude passing smart remarks stating that it would have been better if I hadn't shown up at all after I stated that I would just be staying only for a day. I just brushed it off. The room was a disaster - no lights in the bedroom, bugs on the floor and nails clippings on the table. There wasn’t a remote for the AC in the room when I got there. To be honest the room wasn’t that hot it was bearable for me but being that I wasn’t the only one staying there I know my partner want it to be adjusted. Anyway I started getting ready for my date night, partner picks me up and we went to dinner. On our way back I informed him about the AC and told him that I’ll ask about the remote. Got back to the hotel, went to the front desk to ask for the remote, the same person that showed me to the room was the only person there. He started getting loud and my partner at this point had to step in and ask him if this his how he talks to people. His response was “we are all Jamaican”. I had to tell my partner to let it go, it’s ok. The hotel porter then stated that there’s no remote for the AC. Save yourself the headache, honestly I would not recommend this hotel. ******************************* Yeah, I get why people might wonder why we stayed despite all the issues. The thing is, we were in a different parish, miles away from home, and every other hotel was completely booked. It was a desperate situation, and we had nowhere else to go for the night. So, cleaned up the nail clippings and bugs( this was after I settled in the room). It was far from ideal, but we made the best of a bad situation.

Simply put, this resort was amazing! I thoroughly enjoyed my stay at Moon Palace! The food was excellent at all the restaurants! The staff were very attentive - especially a big thank you to Daniela Morales for making my stay unforgettable, truly went above and beyond and it was highly appreciated. The spa, THE SPA, incredible! The aromatherapy and the spa exceeded all my expectations! Truly worth it and I highly recommend!

Small room, perfectly clean, with a small private patio. The reception staff were helpful. Two or three minutes walk from the beach. Great location, with many lovely bars and restaurants nearby. Had a really good stay. I absolutely recommend this hotel.

在聖誕節和新年期間,我和我的伴侶在這裏住了兩週,這適合我們,因爲我們和住在那邊的家庭見面,沒有酒吧限制或娛樂等,但位於市中心,所以我們的14號單元就在附近一樓有露台,前面有花園景色,靠近游泳池,陽台後面有海景,可以看到遊船在公寓本身足夠舒適,但可以。做一些更新,因爲它非常陳舊和累清潔服務(額外收費)非常好所有工作人員都非常樂於助人和友好,總的來說我們住得很好,還會再住在這裏