The hotel was clean and the rooms are compact but had everything we needed. However, it was the staff that really made this place stand out! From the cleaners to the barmen to to the reception staff, they were all friendly, attentive and helpful. They made our stay! A special thanks to Michiel and Isabel behind the front desk who were incredibly accomodating and made our lives so much easier, thanks again :)
I love Novotel as a chain, and have stayed at this hotel before and was quite happy. This time I felt things were a little off and I wasn't as satisfied. I seem to recall getting a free bottle of water in the room, which it appears is not included anymore. No more individual shower gels and soaps, but now big pumps of soap, which is OK if you have the complete set of them. Yes, it's more environmentally friendly but it's also a sign of cost-cutting. Breakfast was more or less the same -- good choice and quality -- except on a busy weekend they seemed totally overwhelmed and people had to queue to get a table. On a quieter morning, I noticed a sign stating one can request omelettes and poached eggs from the kitchen, so I did, and this dish never materialized, which was a little awkward. The fresh orange juice machine is awful: constant noise and queues of people taking ages to each make one glass of juice, as it requires that the user slice the orange and then ram each half, one at a time, into the machine, yielding a tiny amount of juice. Repeat for 6 or 7 oranges to get a glass... It would be funny to watch as slapstick if it weren't so annoying to listen to. On the positive side, the rooms are still attractive, comfortable, and quiet.
不論是商務還是休閑旅客,諾德韋克麗笙宮殿酒店都能讓您的諾德韋克之行變得更加美好而難忘。Voorhout位於距離該酒店大約4km的地方。著名的景點Vistor Centre Noordwijk、Klooster和Museum of Comic Art (MoCA)均可步行很短距離到達。從酒店到太空博物館遊覽很方便,Op Hoop Van Zegen和Regional Museum Veldzicht也均在附近。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備、房內保險箱和衣櫃/衣櫥。有飲水需求的旅客,酒店還為您提供了電熱水壺和咖啡壺/茶壺。除此之外,配備有吹風機的浴室是您消除一天疲勞的好地方。酒店設有酒吧,您可在這裏放鬆身心,享受貼心的服務。旅客想要在自己的房間邊聽音樂邊享受美食,衹需呼叫送餐服務。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的Villa de Duinen(海鮮)、Strandpaviljoen Zee en Zon和To Me@T Bij de Buren(To Me@T Bij de Buren)(其他)不妨可以試試。住客既能在 健身室揮灑汗水,也可以在按摩室放鬆身心。酒店配備有會議廳,可供旅客使用。提供乾洗服務,為您的旅途省心。
對於想要捕捉萊頓城市風采的旅客來説,萊頓中心鬱金香酒店是一個理想的選擇。酒店距離Central Station Leiden僅有200m。在該地區觀光很容易,Station Leiden Centraal、德•法爾克風車和Valk Windmill都在酒店附近。服務人員會提前為您準備好電熱水壺,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。您可以到酒吧與朋友暢飲聊天度過閑暇時光。如果旅客願意,酒店可以提供滿足需求的客房送餐服務。在享受酒店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Borgman & Borgman(咖啡店)、Floris V(其他西餐)和Restaurant Rhodos(地中海菜)也許是可以讓您找到答案的地方。對於顧客來説,可以在健身室享受鍛鍊的樂趣。酒店配置有會議廳和商務中心,定能滿足您商務活動方面的需求。24小時開放的前台服務可為您隨時提供訊息,以幫助您探索這個魅力之都。
訪訪客2021.11.04
Worse experience i/we have ever had at a hotel. Accepted my husbands cc , who stayed at this hotel for 30 something days and he was never asked in the middle of his stay to show his cc again… even though he made an additional booking during his stay for a few days longer. I was visiting Leiden when he was leaving because our daughter started studying there. So when i came my husband mailed with the hotel to make a reservation for me , the hotel accepted his cc again with no remarks what so ever. And my husband had told them in the mail that he was leaving and i was going to stay at the hotel. They had already been payed for his longstay , had his approval of his card for my stay and they had everything they needed to claim the money at the end of my stay.But 4 days after he left they asked me for the cc ( mind you they never asked my husband for his cc during his stay!!). But my husband is an EU citizen ( white) and i am not a european ( brown/coloured person) . The bottomline is that they don’t trust people who are non-european/coloured. Even though they did trust my caucasian EU husband !!! In the end i gave them my cc and i still had 14 more days to stay … they pulled of the complete amount of the upcoming stay IMMEDIATELY!!! I have never seen this before. Such a bunch of money-grabbers . I felt very DISCRIMINATED by an all-white( blond) distrusting staff . My husband informed the manager and received an even worse mail back , complaining about my behaviour instead of verifying what had happend leading up to my dissatisfaction. The manager believed his staffmembers blindly. I had never been treated so bad in my life at a hotel or for that matter anywhere.( and we travel alot !) They had everything they needed to claim their payment in the end!!! I moved out the next day and went to the Fletcher Wellness across the street and had the best treatment i could imagen . Payment in full at the end of my stay no asking for cc during stay. Never again Golden Tulip Leiden , WORSE HOTEL EVER!