奧格莫縣AnMarie附近酒店

Lack of sleep....oh boy. Looks like an older hotel but is updated as the rooms are clean as is the lobby (which is also houses a small gift shop) and the pool area. This place also is dog friendly! We were told at check-in that on a numerous night stay the cleaning team does not enter the rooms, but for fresh towels or linens, there is a bag in the room to put the dirty ones in and to hang on the door the next morning and housekeeping will leave fresh. After visiting our son for the day when we got back there was no bag of fresh towels on our door or anywhere near our room and not in the room. And there was a pile of dirty towels laying in the hallway that was there since 9 a.m. that morning. The front desk was quick to provide us with fresh towels! We stayed 2 nights and felt that this hotel must be the 'party hotel' because both nights there was either a couple fighting at 1 a.m. in the hallway and another party being loud playing loud music at 2 a.m. Oh and so with only a couple hours sleep we were awoken with a couple really going to town next door. Will we stay here again? We will give the hotel another try as they are pet friendly, with hopes that this our next stay will be more pleasant .

環境不錯，毛巾乾淨

第一次進入酒店時,我對大堂感到滿意。一醒來我們的房間,我們評論了走廊有多好,有多涼快。然後進入我們的房間,顯然房間的空調已經關閉了好一段時間。我們試圖在沒有運氣的情況下打開牆壁單元的空氣。然後我們打電話給前台,後者主動提出來幫忙。在檢查了該單元后,確定空調壞了。所以我們回到前面,只想看看我們有什麼選擇,那就是我一生中從未經歷過如此糟糕的客戶服務。桌上的女士告訴我們,不幸的是,他們晚上的票已經賣完了,而且我們選擇通過第三方(美國航空)預訂不太可能有折扣,這也是不幸的。在告訴他們,外面已經90度了,沒有空調我們就無法睡覺了,不幸的是,我們只能這樣做。從那裏我們要求和經理通話,我們和經理通過電話交談。傑森懷特(經理)對我和我丈夫毫不客氣,粗魯無禮。我們最終離開了酒店,去了隔壁的一家(假日酒店),預訂了一個更好的房間,客戶服務也更好。如果你要來密歇根州中部,那就省點時間,在假日酒店預訂一下吧。