奧斯特韋克Startpunt Wandelroute Belversven附近酒店

I stayed here with my wife and adult daughter for four nights. We found it very comfortable and the staff friendly and helpful. The hotel is surrounded by woods and lakes. As well as dining in the hotel we tried several of the restaurants next door to the hotel and in Oisterwijk. There is plenty to see in the neighbourhood, such as Kasteel Nemelaer, where we enjoyed delicious hazelnut meringues or the Loonse and Drunense Duinen landscape, a large area of sand-dunes. The car park leaves a lot to be desired, but otherwise a most enjoyable break.

When staying at the hotel we couldn’t fault it. Children stay free if sharing a room, and we had booked to visit Efteling. We didn’t realise but our stay coincided with carnival, for this reason I think we were allocated a room at the back of the hotel (as I can imagine those front facing would be very noisy - there is a huge stage directly in front of the hotel at this time, as well as many food vans and outside bars etc - not that any of this worried us). So our room was on the 5th floor at the rear with a direct view of the multi story car park! (But we didn’t book for a view!). The room was well equipped with a comfy bed and a seperate shower and toilet. Everything was very clean. The only issue I would say regarding the rooms is that they were very dark so it was hard to see your items in the wardrobe. Not a big deal! The staff on reception were really helpful and chatty, and gave us lots of advice. It’s super easy to reach Efteling from here, we walked to the coach station (just by the train station) and there were regular buses. Again children travel free. You could walk to the station in about 10-15 mins. The shopping streets are very close to the hotel, and nice for a stroll - plenty of places to eat etc. we enjoyed backwerk bakery just a couple of shops down from the hotel, they did fresh smoothies and juices and lovely fresh sandwiches. Perfect for brunch/lunch. There is a Taco Bell next to the hotel! My son wanted to try it but we didn’t get chance! The issue for us came out check out, our flight wasn’t until the evening so we asked to use the secure luggage room for our case so we could enjoy our last day. We came back to the hotel to pick up our bag, and make our way to the airport. I was let in to the luggage room to get our case, but it had gone. The staff didn’t know what to do, apart from check and speak to other staff members. Eventually I asked to see the manager as we really needed to leave (fortunately we had been sensible and kept our passports and money etc on us). And I was asking for something in writing to say they had “lost” our case - as I didn’t feel comfortable just leaving with no proof (they also wanted to take the luggage receipts - I think because they wanted to figure out what had happened). The manager was “checking the CCTV” but upon our second request did come out and see us. She did apologise for the case going missing (after a long time!! More hearing about how strange this was?!?) and said if it “wasn’t found” they would replace it. At this point I was getting concerned about travelling home without any of our things, especially with my son, for example some warmer clothes, his switch!! I felt the customer service here was lacking, there was no gesture here - could they assist us getting to the airport for example - She did offer to go to the shop but by this point we were cutting it so fine to get to the airport / which we said to her! We have no time now! It was very disappointing a

This is a lovely hotel - awesome reception, dining and relaxing areas - very luxurious! Service was excellent. Breakfast was tasty with good choices and plenty of seating. Parking was free and good amount of places. The room was a big let down. The good part was the comfy bed and the well set out wardrobe/cupboard areas for clothes and suitcases. The bad part was the bathroom - hair dryer head no longer stayed on, shower floor got super wet after shower (due to door only covering half of shower unit), shower heads were a bit useless for pressure, the bathroom was not clean and didn’t look like anyone had done it properly for a while (see photos). A big disappointment considering the rest of the hotel.

Het hotel zit midden in het centrum waardoor het gemakkelijk is om dit mooie stad te ontdekken. Je kunt voor een meerprijs ook de auto kwijt in de parkeergarage tegenover het hotel. De kamer was schoon en ruim genoeg voor twee personen. Wij hebben het bed en de kussen als comfortabel ervaren. Een aantal keine minpunten zijn: - De kast had alleen een ophangrek en geen planken om je gevouwen kleding op te leggen - De kamer had geen balkon, enkel een raam dat alleen op de kiepstand open kon - Het uitzicht vanuit de kamer was niet geweldig, wij keken naar de parkeergarage Ondanks deze minpunten hebben wij genoten van ons verblijf! Het ontbijt is uitgebreid, er is voor iedereen wat lekkers tussen. Alles was vers en het zag er keurig uit. Ook hier een kleine minpuntje, tijdens de uitleg is er gesproken over witte bonen in tomatensaus, maar helaas ben ik deze tot mijn grote teleurstelling niet tegengekomen :p Al met al is dit hotel een aanrader als je dicht bij het stad een kamer zoekt!

一個非常安靜的地方,房間乾淨,服務友好。如果你想住在埃因霍溫或蒂爾堡附近,如果你不喜歡交通等,這是一個完美的位置,在城市之外。一切都完美,肯定會再來的。

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Arrived at 2130hrs - hotel had overbooked. Only room they had free had broken air conditioning, tv not working, broken wardrobe and nowhere to hang my suit, and they charged me Euro 6.50 because there was no water in the room But I was offered a drink at the bar - thanks