東蘭辛/奧克莫斯希爾頓歡朋套房酒店(Hampton Inn & Suites East Lansing/Okemos)

Had corner room 3 rd floor very quiet. Room was ok. No shampoo one roll of toliet paper for 4 people for 3 days ( asked for more plus more towels and the shampoo) had big containers of bottles on wall of shampoo/ conditioner/ shower gel but almost empty or empty. Hot tub no jets working like sitting in bath water. Every time we went swimming had to go to front desk to ask for towels also. Breakfast was good lots to choose from. Staff was friendly. I would return. Price was reasonable for our stay.

The fire alarm kept going off during sleeping hours. Request a refund. We did not get any rest and had a busy day following this stay!

Pool and hot tub were closed for maintenance. This was the ONLY reason we booked this property and wish this would have been disclosed. Very disappointed. Also no vending machines in the building. Hotel is new and clean. Spacious bathrooms.

I purposely booked this hotel for the hot tub and pool, only to find out AFTER I checked in that they were both closed. I understand things need to have maintenance but I would think when they are down for an extended time they should tell you before you book. I noticed other hotels do. And at the very least offer a discount due to the facility not having what they advertised, for that reason alone I won’t recommend them nor return because you don’t know what you’re getting for your money.

Breakfast was excellent Never start around when needed. Room was not cleaned up. Overcharged on the bill etc

Rooms were extremely well maintained as was property. Stayed three nights and could not get anyone to clean room. Desk attendants had an attitude that could best be described as indifferent.

Have stayed here dozen of times. Always a pleasant experience

Had a problem with window blinds. Desk clerk didn' t completely solve the problem but he gets an A for effort!

It was very friendly and nice service, the only small issue is in the bathroom the shower curtain stink so bad after the first day everything else was lovely. I did recommend to the staff to put plastic curtain.