The staff was very attentive and polite. The rooms are well constructed but, not all the outlets worked. I wish I had known about the 32$-a-day parking.
Nice place and close to Bricktown, making it convenient to find restaurants or walking around. The hotel is well-maintained, clean rooms and modern finishes that contribute to a nice atmosphere. I was impressed with the staff; they were friendly and accommodating, check-in was a smooth process and being readily available to assist with any inquiries. Definitely worth staying here again next time I'm in OKC
This hotel is in a great location and the staff was very friendly. We stayed in Bricktown for spring break and it was a central location to everything we wanted to do- about 15 minutes from everything outside of Bricktown. There is no free parking. We chose to do the valet for $34 a night, but there is a parking lot across the street for the same price. Our first night of valet was comped because it took over 30 minutes for us to get our car. We didn't have an issue after that. The hotel room was average. I suggest you bring your own pillows. Our 5 year old twin boys slept on the pull-out couch, but they are pretty easy going. Breakfast was also average. We stayed 2 nights and they had variations each morning. The pool was big but NOT HEATED. This doesn't seem like a big deal, but man was it chilly! The spa was also large and clean. Our twins had a great time swimming and it was the highlight of our trip :)
So far the things that I look for in a hotel are not being met. I counted on the free shuttle to get to the hotel, my plane came in shortly after 11:00 pm, their shuttle ends at 10:30 pm. I was hoping to use the internet, for some reason it did not work or was not stable on my floor or at my room. I thought this was a thing of the past - but not with this hotel. My last observation is absolutely bizarre. Their breakfast bar did not have enough sausage to go around this morning. Sausage is a freezable item. How could you not have enough sausage? I bought a diet coke when I reported the sausage shortage - you would think they would have said - oh - we are sorry and the diet coke is on us. They do not have the customer skills to figure that one out.