Verified traveler
2023年3月31日
We stayed for a trade show over the weekend. When we first entered the hotel there was a strange aroma. Lobby was clean so we didn't know exactly where it was coming from. Check in was super easy. Staff was very friendly.
Upon exiting the elevator we smelled **** very heavily. Once we got into our room the **** smell went away but was immediately replaced with what we described as a possible sewage smell. It was coming from the heating vents. I almost asked to switch rooms but didn't think that would help.
The beds were comfortable. Room as expected. I don't like having to ask the hotel for turn down service or housekeeping to do their job. For a hotel room that costs over $100 a night, I expect my toiletries to be refilled, clean towels, etc without asking.
The 2nd night the lobby still smelled but our room didn't. The 3rd night the smell was back. I am going to assume there is a sewage issue somewhere on the property. I won't stay here again. Also, having to pay extra for a continental breakfast is silly.
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