Embassy Suites by Hilton Oklahoma City Northwest

overall very good property. However, they did charge me a fee for my daughter who has a physical disability and is autistic emotional support pet. Reason I wanted to stay in the hotel because it said it was pet friendly, and they still charged me

Bedbugs had to move rooms so took 1hr just to settle in and get into a room with no bugs pool closed so advertising is wrong, i got locked in the bathroom cause the door got stuck just a waste of money you'd be better staying somewhere for $30 cause thats allbits worth the only good thing was the view

The hotel was very nice, staff was extremely friendly and room was one of the biggest i have stayed in.

Overall Business as Usual…. The staff members including the hotel manager would benefit from more training on customer and hospitality services as well as software, systems and processes. It was very frustrating booking through a third party provider and your staff members..

The room was nice except it was cold and wouldnt warm up. In the morning, the sink had no hot, not even warm water. The shower did not work at all. Typical good embassy suite breakfast.

I enjoyed my stay, only thing is I did not get the room that I requested and the Front Desk Clerk didn’t seem to care

Although it is an older establishment, the recent renovation made this hotel as one of the most comfortable and luxurious hotels in OKC. The rooms are simply huge, the bathrooms look nice with good water pressure, the beds are very comfortable and all in all in a perfect location for individuals and families for business or leisure trips. I lived in many other 5-star hotels and this is certainly worth taking a look! Oh, I forgot to mention about breakfast- fabulous!

This hotel is absolutely beautiful! The staff is awesome as well! Enjoyed the bar and the room! The breakfast... now that is AMAZING!!!!

It was really great! Donny at breakfast was amazing and made our stay awesome! He was very kind and provided great service!