希爾頓Tru酒店-俄克拉何馬市機場

We used Uber to and from the hotel and had no trouble getting rides quickly. The hotel was clean, quiet, and safe. the rooms were clean and well equipped. Breakfast was the best hotel breakfast that we had ever had. A large variety of foods and a great selection of snacks to purchase after breakfast hours. The staff was kind and knowledgeable.

Don't recommend When we made the reservation we were told it had a bar that was open. It does not! Had a pool table in lobby but all the pool sticks were broke. Ok hotel but probably won't stay again. Definitely not Hilton standards

The bedroom was freezing. I called the front desk to ask them for a blanket. I went back to the front desk when I realized what I was given what appeared to be a fitted sheet. The manager promptly explained it was a fitted duvet cover, and that was the best he could give me. I said you don’t have any actual blankets or comforters? He got really irritated and was rude and told me no. The only thing he offered to do was to walk me to the closet just approved that there was nothing else to give me. I explained to him that was not what I needed. I just wanted a blanket to keep me warm. When my husband came back in shortly after I went back to the room, he walked by the front desk and heard the manager talking to the front desk girl about me and how angry he was about the fact that I wanted a blanket. My husband just didn’t realize that they were talking about me until he got back to the room. My husband said he could tell by the look on his face that he was super frustrated. And as he walked by, he partly heard the conversation. The continental breakfast did not have any pancakes or waffle options because the machine was broken. The mango juice in the machine was very watered down. There was no fresh fruit or granola options to put on top of the yogurt or the oatmeal.

The staff, particularly the management, could be more attentive and professional. The rooms also lack soundproofing, as noises such as toilets flushing across the hall and sounds from adjacent rooms can easily be heard. Overall, a very disappointing experience.

Breakfast was Great!! The room walls was dirty. The mattress was terrible I couldn't remember a hotel mattress every being that bad. Noise control of traffic was bad. Water was luckwarm.

Nice stay. Helpful and pleasant staff. Comfortable room etc. A bit expensive for the area. Other wise a good choice

Our key to our hotel door stopped working, after asking the front desk for a new key we tried that it still wouldn’t work. She told us that the door must be dead and that she would have to call her manager. We spent the next 2 hours sitting in the lobby trying to get into our room after already staying there for a night. The manager was not very helpful on giving us an estimated time so we just had to wait in the lobby. After finally getting into our room he offered us some free snacks but after waiting in the lobby for that long after being gone all day and just wanting to shower up we were pissed. The staff was just so unhelpful and had no answers or estimates on times so we went to another hotel for almost cheaper and we loved it there!