奧爾茲馬的2星級酒店

一切都很完美！我住了很多次，会回来的！

My sons, husband and I traveled down to the area for a family vacation and chose this hotel initially for the benefits of Hampton Inns, breakfast and free parking. From the time we arrived I was very impressed. Our check in was very quick. Sammie was working the front desk nearly every evening during our stay and was more than accommodating. Everything we needed she made happen including assisting with internet issues on our TV and getting us pool towels even though they were out and didn't have many available. The breakfast attendants each morning have been excellent. I work at a hotel and wish I could bring them back woth me to work for our Hampton Inn. Not sure on names but one from London and the other with darker hair were just friendly, well accommodating and went above and beyond to not just keep breakfast full and clean but to talk to the guests eating. I seen the one from London handle a very rude guests with ease and politeness. I am impressed! The pool area actually had a working hot tub. Super rare in nearly every other state and the area was clean and well kept. My sons had a blast and we will definitely return here each time we are in the area. Perhaps when I move next year might just apply!

Hallways and elevators are filthy. Housekeeping shows up at 9 and knocks loudly on everyone’s door then proceeds not to clean the rooms when requested. Rooms are decent but sheets are not properly fitted so mattress is showing. This hotel has so much potential but too bad that they don’t spend some extra money to clean their common areas. Will never stay here again.

我選擇這家酒店是因爲我以前住在萬怡,想要那種體驗。酒店正在進行重大改造,有點失望,這個品牌的元素沒有在那裏,但酒店正在收取全額費用(每晚約250美元)。雖然我必須說工作人員非常好,以及我們的房間,樓下的整個起居區完全被登上,鍛鍊室不可用,早餐區只有非常有限的預製物品菜單。由於沒有正常的設施,所以住宿的價格應該要低得多。

As long time Marriott fans, we booked into the Residence rather than the Courtyard next door - big mistake. The front of house staff were grumpy/unfriendly all week, the sanitizer between the breakfast bar and reception desk was empty, despite us telling the receptionists EVERY day (and were assured each time that it would be refilled), the pool are (which bizarrely faces north, so is in shade) had no lightbulbs - although once we mentioned it 1 light bulb was put out, and the back stairs were pretty much constantly covered in debris or shake 'n' vac powder. On the plus side, the breakfast room staff were friendly and helpful and had a smile every morning. Luckily, we had access to the Courtyard next door where the staff (Paul and Adrien) were very friendly, helpful and great fun and the pool area fantastic.