奧利夫布蘭奇萬楓酒店

舒適套房酒店是結束一整日忙碌的行程或工作後放鬆身心的好去處。 此酒店距離Sky Zone Indoor Trampoline Park僅4.31 km。附近的其他景點有Cherokee Valley Golf Club（距離約1.54 km）及Painting with a Twist（距離約2.40 km）。住宿範圍內均提供免費 Wi-Fi，讓您隨時保持聯絡。 住宿提供24小時前台服務。最近的機場是孟菲斯國際機場，車程為23 min。 最近的火車站是孟菲斯中央火車站，由住宿開車32 min即可到達。 住宿設有停車場，適合自駕遊旅客入住。

我叫蘇珊牛頓,我是國際衛生大會會員。我通過國際衛生大會預訂這家酒店時,每晚獲得$75.82的金額。$20.47稅/收費3晚等於$247.9 08/28/21-08/31/21,我被放在#325房間。08/29/21我一早就醒來,房間裏有螞蟻,螞蟻滿桌子,滿桌,滿衣服,我嚇壞了,完全不相信,馬上打電話到前台。服務員來到我的房間,看到螞蟻的大量滋生,然後她用蟲子噴劑消滅了這個區域。我被分配到另一個房間後不久。房間號111。那天上午我大部分時間都在洗衣服。洗衣房的2台烘乾機壞了,3台洗衣機都給其他住戶拿走了。服務員很熱心,幫我把物品放到洗衣房裏。我也沒有一個服務員來幫我洗衣服。我不得不買洗衣粉來做我自己的衣服。爲了減輕打擊,我每晚入住的優惠降到了65.00,我接受了這個優惠。在#111房間,浴缸有一個大裂口,可能會導致切口,我避免踩到它。淋浴很不舒服。我沒有抱怨,因爲我覺得...這和它一樣好。很失望。我已經很緊張了。我睡覺的時候開着燈,怕有更多蟲子爬到我身上。在08/31/21退房的時候。我收到一筆金額爲$247.94的最終賬單。最初預訂酒店時所報金額相同。沒有調整。事實上,我的第一晚所收的費用比通過IHG所報的費用多。我等了一個小時多,前台人員試圖與管理層聯繫。被告知要寫封信,有人會稍後給我打電話並調整成本。我有我的經歷的照片和視頻。這不是一個乾淨的承諾和良好的客戶服務需要的。這些問題應該立即由管理層處理和解決。我還沒有與經理交談。我有更多視頻和圖片。但是文件太大,無法附加。我需要立即得到答案。我需要國際衛生集團和燭木套房管理人員的正式道歉。我想要退款。從雅虎郵箱發送的Android從雅虎郵箱發送的Android

作爲與妻子一起旅行的商務旅行者,我想放棄的關鍵方面是關鍵和關鍵方面1:乾淨的房間-優秀的2:好牀-優秀的3:新鮮的毛巾,熱水,優質的肥皂-優秀的4:熱早餐 - 極好 5:自助停車場 - 照明 - 極好 6:鍛鍊區 - 明亮,寬敞 7:房間內咖啡 - 極好 8:商務中心打印:高效 這家酒店在上述所有方面都非常出色。作爲獎勵,這些房間和公共區域最近都用新鮮的油漆,乾淨的地毯和沒有“地毯新鮮”的味道進行裝修,我也不想被出售,或者感覺每個服務活動都是小費或高價格的額外服務,我會推薦這家酒店朋友家人和商業夥伴。感謝超值和高質量的捆綁!!Bobus

乾淨整潔，周圍環境好

他們甚至不應該費心去聲稱自己吃早餐,因爲這只是一個玩笑,正如你在我吃早餐時拍的照片中看到的,我們被告知早餐是從早上6點到9點。早上7點到那裏時,我們吃的都是3個小包裝鬆餅(我拍了照片,展示了我們吃過2個之後剩下的那個)和幾塊麥片粥。甚至沒有他們的照片中欺騙性展示的其他物品的容器的跡象(例如沒有穀類容器,沒有水果,沒有糕點)。在果汁機的4個自動售貨機中,有2個貼着“不工作”的標籤,而那些工作過的機子都含有水下果汁,櫃檯上有個小冰箱,我打開後才發現完全沒有水空的。很明顯,他們從來沒有打算讓任何人真正吃早餐,因爲用餐區的椅子在桌子的頂部是倒置的。我們爲留在那裏付出的價格,我們期望更多,更多。我給這個點評2星而不是1星的唯一原因是房間乾淨,牀很舒服。

入住奧利夫布蘭奇孟菲斯萬豪唐普雷斯套房酒店，輕鬆探索奧利夫布蘭奇。 此酒店距離Sky Zone Indoor Trampoline Park僅3.99 km。另外，它距離Cherokee Valley Golf Club約1.09 km，距離Painting with a Twist亦不過是3.95 km。有空餘時間的話，不妨去室外的游泳池暢泳。 去健身室健身，保持強健體魄。您可以使用客房及公共區域的免費 Wi-Fi，隨時保持聯絡。 您亦可以使用此酒店的燒烤。 住宿提供24小時前台服務。 住宿設施齊全，提供洗衣服務。孟菲斯國際機場距離機場僅23 min車程，是最近的機場。 由住宿出發，最近的火車站是孟菲斯中央火車站，車程為33 min。 住宿設有停車場，適合自駕遊旅客入住。

我和家人一起去橄欖店旅行,家人團聚。我沒有選擇這家酒店,但因爲管理,我認爲我不會留在這家機構,以便將來訪問。管理人員不聽,似乎很專心。當我要求與總經理講話時,總經理沒有迴應,而業務管理當局似乎很激動,因爲我要求與他講話。在前台與業務經理發生的整個事件令人尷尬,如果她能抽出時間聽我和我的家庭的話,情況本來是可以避免的。此外,如果她能在接到請求時通知總經理尤金·佩雷斯,也許我們不會被視爲企圖竊取服務。在反案發生後,我們只用了不到50分鐘就從信用卡中刪除了欺詐警告。我們沒有機會糾正這一錯誤,因爲缺乏敏感和溝通技巧。一個戴着維護名牌的年輕人比總經理和業務經理表現出更多的同情和關切,並且明白當你旅行時,如果銀行從同一地點看到多個費用,那麼銀行就會發現相同的數額。銀行可能會在卡片上應用欺詐警報。您有錯誤的人經營酒店。其他工作人員也很棒。卡桑德拉很棒,馬利克。他們對待您就像真正感激您的業務一樣。我們又多住了一晚,總經理從不來和我談心,甚至連出來的機會都沒有。我用過另一張信用卡所以沒有理由和我聊天。還有.....因爲付款問題,清潔人員沒有按要求在我們房間放乾淨毛巾。即使在我們結賬後,也沒有收到我們的毛巾。晚上回來拿毛巾時,我不得不去前台。注意:清潔人員告訴我們,我們必須去前台結帳。不是管理。我假期的2個小時都花在處理這個問題上。

Worst hotel experience ever and I’m still dealing with it. Steven, the night manager, is a liar. The elevator is broken and has been for some time now and I was told it will be for awhile. They put us on the 3rd floor. We decided it was fine and would deal with lugging all our luggage up three flights of stairs as a family of 5. The hallway outside our room was 88 degrees per the thermostat on the wall. Again, we would deal with that since it wasn’t our room. We drop our luggage and go eat. When we get back it’s after 9:00 and getting ready for bed. We notice the A/C in the room is not getting any cooler. Our floor is sticky. Even the carpet is sticky. I go down to the front desk and talk to Steven. He was apologetic and another worker told us they’d move us to a room down the hall and wanted us to go check to make sure the A/C was working. 🚩 red flag. I ask if there was the same amount of beds and I was told yes. My husband goes down to check and there were not enough beds. So I go back down to the front desk and tell them. Steven looked very surprised by this. He then says he can move us to the first floor. I ask if there’s the same amount of beds. He tells me no. They don’t have any more suites available. I send a text to my husband and he says no he doesn’t want to lug all the luggage and kids down and still have to squeeze into the beds. I tell Steven that my husband said no he didn’t want to move. Steven then tells me he’s giving us 3,000 points and he got the price down to $75. I said okay. Never did I say we were leaving the hotel or wanted to check out. At 7:30 the following morning we were awoken by someone trying to come in our room. The door opened and hit the lock bar. Scared all of us. My husband goes out to see what it’s about and a man is standing there saying he was told we were checked out and he needed to fix the A/C. This was news to me because me and Steven never had that conversation. 30 minutes later, the same guy and a front desk clerk both come up and told my husband we were checked out. So after getting all the kids up and around we load up in the car and I go to check out. Cherita at the front desk was extremely rude and said she had called Steven at home and woke him up and he told her we were checked out and now to charge us the full price of the room. I said no, he said it would be $75. She was very rude so I asked for her name. She grabbed her name tag and basically pushed it in my face. I grabbed the business card for the district manager. I called and left a message for Katrina the DM. Two days later Katrina calls me and apologizes and says that’s not the way she does things. She asked for my email and said if I gave her a couple days she would send me a receipt for $0.00 balance. I thought okay. That’s great. We get home from vacation and check our credit card statement. We have been charged the full price of the room. I call the hotel and Steven answers. I explain to him w

首先,我開一輛箱形卡車。他們在網站上沒有顯示卡車停車情況。我打電話給米莎,她看了看,向我保證我可以開卡車。她很有禮貌,在被問到時很有幫助。我給別的地方打了電話,那地方好像我在浪費他們打電話的時間,但她很出色,接着是凱恩提供的快樂幫助,當時我以爲冰箱壞了。原來冰箱是低的,而且很安靜,你聽不到它跑動的聲音。當我要再住一晚的時候,老闆給我做了特別的安排。所有特大牀無煙客房已經預訂了,但他找到了一個讓我留在我住的房間的方法。房間乾淨舒適,浴室看起來很棒。她在該地區,我肯定會再次入住這裏。最後一點 -- 員工們很棒, 對我來說, 這是一個很高的評價.