來自住宿之回應: Dear Guest,We thank you for feedback. We are sorry that our service did not meet your expectations. We would like to inform you that during peak check-in times, guests may experience a brief wait for an available bellboy. As a result, some guests opt to carry their own luggage. Regardless of the situation, we provide a luggage service even if the elevator is not operational.We provide a variety of 30 different food at our hotel. Had you communicated your exact requirements while you were here, we would have been delighted to offer our assistance.Guest Relations SupervisorDerya Tekcan
來自住宿之回應: Dear ccaiyb, Thank you for your review. It sounds like you had a mixed experience at the hotel. It's great to hear that the service staff was enthusiastic and that the all-inclusive meals and water activities for kids were enjoyable. We will be passing your concerns about the lift on the necessary department. Your feedback is valuable as it gives a perspective for potential guests. GUEST RELATİONS Maya AKKUŞ
訪客
半海景標準房
入住日期 2023年9月
商務旅客
52則評價
5.0/5
傑出
發佈於 2023年10月8日
很好,滿意
Nurbanu
半海景標準房
入住日期 2024年5月
夫妻/情侶
1則評價
5.0/5
傑出
發佈於 2024年6月17日
Mükemmel bir tatildi balayı oteli olarak seçmiştim Orka World için tekrar gelinebilir bir yer ❤️
翻譯
來自住宿之回應: Sevgili Nurbanu Hanım,Öncelikle bizi tercih ettiğiniz için teşekkür ederiz.Balayı tatilinizin mükemmel geçtiğini duymak bizi çok mutlu etti.Sizi tekrar ağırlamaktan memnuniyet duyarız.Yakın gelecekte görüşmek dileğiyle! Saygılar,MİSAFİR İLİŞKİLERİMaya AKKUŞ