The room was an optical illusion. It was a nice looking suite with a great looking floor, decent furniture and a complete kitchen that took your attention off the details. The backsplash was all beat up and nasty, the bathroom was full of mold/mildew everywhere. One of the bedrooms had a wet dirty towel left in the closet on the floor. The toiletries were mismatch brands. We had enough towels, coffee cups, coffee and sugar packets for everyone in our party of 6 but not enough bedding, creamer, tea (only 1 package each). The spare bedding was a fitted sheet and 2 super scratchy blankets that were nasty feeling and looking. The hotel knew that we had 6 guests and still made these errors. The complimentary breakfast was ok. There was a lot of selections but the staff began putting it all away early, without announcing it while we were in the dining room. I wanted to get more OJ and they turned off the machine and they said they "turned it off already" without apology or offering to get me more. They took away the creamer, tea and cream cheese before my daughter and I could help ourselves to those items. I was helping my 3 younger children get settled in and cooking my food in between it all so my breakfast was a beagle with no cream cheese, a coffee with no creamer, 1/2 cup of orange juice; more like a couple gulps to taste to see if I liked the brand of it. The staff sat there chatting in Spanish loudly instead of helping the guests. I asked if breakfast was free and got "Duh"
翻譯