山蕨皇宮喜來得歡迎酒店

Really interesting place to stay. You feel as if you are going back in time. No mod cons, but luxurious antique comfort. Lovely gardens and in the evening, bisons arrive to graze. Great food in the restaurant, which feels like a ball room from the 1920s.

Das Hotel ist arg in die Jahre gekommen. Es war mal prachtvoll, aber der Zahn der Zeit hat schon deutliche Spuren hinterlassen. Es wirkt auch nicht besonders frequentiert. Das Personal ist sehr freundlich. Eindeutig etwas für Liebhaber des morbiden Charmes vergangener Zeiten.

Un bâtiment historique magnifique avec plein de souvenirs: des suites spacieuses, une salle à manger en triple hauteur. Un très beau parc avec de grands arbres. Hélas l'entretien laisse à désirer et le bâtiment vieillit . Le service est un peu lent et les repas pas au niveau du décor. Toutefois au final nous ne regrettons pas notre choix car ce sont des endroits comme celui là qui nous laisse des souvenirs impérissables !

La struttura è molto bella, ma da sola non può bastare. La camera è molto grande, e ben arredata. Il problema viene dal ristorante dalla sua gestione e dal personale . Chiedo una birra, non ce l'hanno !!! Mi dicono però che me la possono procurare facendola arrivare dal paese . Meglio se ne ordino qualcuna in più per i prossimi giorni. Ovviamente devono essere pagate tutte subito. Ok , pago. La sera la temperatura della sala ristorante è polare, il capo sala gira con un berretto di lana in testa. C'è un matrimonio in un'altra sala. Penso avranno riscaldato solo quella ed esco a cena in paese. La cosa che ancora non capisco perché la porta d'ingresso rimanga aperta e così pure la porta della sala ristorante. Dentro sarebbe ben più caldo con le porte chiuse, ma è così. Il giorno dopo mi informo su quanti ospiti ci saranno per il capodanno e chiedo se la sala sarà riscaldata. Mi dicono che ci sarà parecchia gente e che la sala sarà più calda di ieri. Alle 20:45 mi presento in sala da pranzo , fa un freddo pungente. La porta d'ingresso rimane inspiegabilmente spalancata e così pure la porta della sala da pranzo. Non c'è nessuno. Mi siedo sui salottini ed aspetto che arrivino gli altri ospiti. Alcuni arrivano ben vestiti ed eleganti, altri invece si adeguano alla temperatura e vestono piumini invernali Al culmine della serata siamo 18 persone ( bambini compresi ) lo sguardo sui tavoli è deprimente , alcuni ospiti mangiano con il piumino invernale ed il cappello di lana in testa . Alle 21:50 nella sala da pranzo rimanevamo in 6 , così siamo tornati in camera. L'unico posto caldo di questo hotel. Risparmio il commento sul costo della cena....

We stayed one night to experience the grandeur of the palace. The staff were courteous and the meals were to a high standard that you would expect of such a place. But we felt isolated and little disappointed as it was very quiet and lacked warmt. Hot water was only on at certain times making it more univiting and some parts looked rundown. The ball room was impressive and had nostalgia but we were glad to only stay one night. I'm sure the experience may be better during the high season when it is more busier.

Stayed May 04 to May 07, 2025. Great property. The interiors are great. Huge lawns. Staff is very good. The meals excellent.

Ambience was quite good, food quality & staff behaviour was awesome, quite big rooms, seems like royal treatment

"The WelcomHeritage Fernhills Palace in Ooty, a magnificent 150-year-old heritage property once owned by the King of Mysore, offers a truly regal experience set across 50 sprawling acres. This colonial masterpiece showcases exquisite teakwood craftsmanship and elegant drapery throughout its intimate setting of just 18 rooms. Our check-in was seamless, and we were graciously upgraded to the Regent Suite – a stunning accommodation featuring a spacious living area, grand 10-seater dining table, bedroom, powder room, and luxurious bathroom. While the property shows some signs of its age, the staff maintains its historic charm admirably. The palace houses a majestic restaurant, a dedicated high tea area, and a bar (temporarily closed but reopening soon). Adding to its natural charm, peaceful Gaurs and wild pigs can often be spotted grazing on the lawns. The service was exceptional, particularly in the restaurant where Chef Iqbal Hussain went above and beyond, preparing special off-menu dishes at our request. The food quality was consistently outstanding. Though this grand palace would benefit from some careful renovation, it remains a remarkable destination. To enhance the guest experience, we'd suggest adding activities like barbecues, campfires, and children's programs to complement the property's inherent majesty."

Hotel is so asthmatic. Rooms are so big and comfortable. All necessary things are available. Staff are so humble and nice. Food is ok.