普瑞提宮酒店

Hotel rooms are very dirty and not properly cleaned, as per the price it’s is not worth. I suggest not to prefer

Not bad, no lift service as we are senior citizens, even we stayed three days no house keeping, no change of towels etc.

After entering the room found out that tv and telephone were not working and then after informing they repaired it in front of us. They should have checked all this before our arrival itself. Hot water facility is not available properly. They say it’s available 5-10 in the morning and 8-9 in the night but it’s hardly available during the mentioned time and also not that hot. Since ooty is a very cool place water should have been very hot and blankets should have been provided without us asking for it. Also, room service is very delayed. They come up after 2-3 calls only and if they don’t have any staff for room service then they don’t answer the calls and if they do answer they just say today no room service as there’s no staff available. The building structure is very confusing. In 6th floor the room number starts with 4 and there’s lift facility only from 2nd floor to the 6th floor. If your room is in 6th floor then you can use the lift to reach till 2nd floor only and after that you need to use the stairs to get to ground floor.