Hyatt Place Orlando Lake Buena Vista

I've always thought these hotels were kind of fancy, but that is not the case at all. I've stayed in much nicer hotels for way less money im the same city. The elevators are creaky and slow. They actually broke our last night there. The stairs aren't marked at all and let out outside of the building. The ac doesn't seem to run at night no matter what you have it set on. I woke up in the middle of the night sweating every night there. The phone in the room was broken, and there was no microwave available anywhere. There was a room down the hallway from us that looked like the door had been busted open. It's truly atrocious how much they charge. I'll never stay in this hotel or any of the chain's other hotels ever again.

Muy buena ubicación, el cuarto muy cómodo. Lo que no me gustó: no te dan agua, hay que comprarla, un día no hicieron la limpieza, el agua de la alberca está muy fría.

Se me quedó mi smart watch asi que estoy a la espera de que el hotel me pueda colaborar enviandolo. Ya le envié un correo a Denise Pérez, la jefe de las camareras de piso.

Housekeeping was not great, they didn’t take all the trash, didn’t take the used coffee cups & replace with clean ones & didn’t refill the coffee & tea. When asking for help must employees didn’t speak English.

Fue el mejor hotel de 4 en los que nos queramos. Si vas en carro perfecro si vas en uber toma en cuanta que estaras un poco alejado de tiendas

Did not like this property. The elevator was not working and had to take the stairs. Did not feel it was safe in the stairwell. The pool area was not good.

Check in was terrible. Didn’t have our reservation. Waited 2 hours at for ******* to confirm we had a reservation

Buen servicio

This property is awesome. We enjoyed our stay very much. Lovely friendly staff, very cordial and welcoming. I would always recommend this place.