奧拉薩奇Dam Orašac附近酒店

We stayed at the Royal Neptun for 1 week, it is 1 of 3 hotels forming a complex - Neptun is a 4 star and the other 2, 5 star and we could definitely see the difference. The highs, the location is outstanding, the walk along the promenade to the bars and restaurants, superb. The roof top bar and pool, amazing place to have drinks and watch the sunset, the pizzas in ‘on the rocks bar’ yummy, food and setting in Zoe was well worth the money, and the massage in the spa was one of the best I’ve had. So why only 3 stars: we checked in, other guests checking in were offered support with their luggage which we weren’t, maybe only for the 5 star, we didn’t mind but just noticeable. We walked into our room, first sight clean and tidy but then started to notice the red and white stains on the carpet, broken shower and safe, bathroom door sort of fixed. Breakfast was not a pleasant experience at all, it is not big enough for the size of the hotel, lots and lots of people walking around looking for tables, no management overseeing the flow of customers, staff moral appeared low, no one was smiling, would pass and not acknowledge you, when trying to attract attention it was like they looked through you and go in a different direction. Food ran out very quickly, all meats, cheeses etc were not covered and I could see the flies landing on it, the queue for omelettes was at least 10mins so big gathered all around where other guests were trying to eat. Pool area, as this is a family hotel was really surprised to see glass being used, 1 time were saw a glass break and a little boy cut his foot and second a wine glass broke and the stem ended up in the pool - no one was asked to leave whilst it was cleaned. This hotel has the making of amazing place to stay so hoping this feedback will help make the tweaks it’s needs.

地理位置非常好，在老城的中心，主幹道北側的平地廣場，不像其他很多酒店需要爬很多樓梯。在一個餐廳下麪有一個不起眼的綠色小門，門口貼着酒店的名字。進門后直接上二樓到前台。 男女混住，說是12人架子床，但我住的實際衹有5張架子床可以住10人。床頭有一個掛在牆頭的燈和兩個插座。提供一床薄被子和一條浴巾。有置物櫃但是沒有鎖，所以要麼自己帶鎖要麼貴重物品隨身攜帶。廁所和浴室分男女。浴室裏沒有掛鈎放東西比較麻煩。廁所後面有一個小廚房可以自己做飯，廚房旁邊有個天井，有兩個躺椅可以休息。一天20歐左右窮游族學生黨是個不錯的選擇。 備註:由於樓下是餐廳聲音會吵鬧到很晚，然後一早六點外麪老城大鐘就開始敲鐘了

當我們開車上去時,第一印象是建築非常大,沒有那麼吸引人,但是花園很吸引人。一個長長的評論,但我希望這能給遊客一個準確的瞭解期望的圖片。我中午到達酒店,但我的房間還沒有準備好,所以我去了酒吧區吃午飯。酒店的食物很貴至少與英國的價格相同,如果不是更多的話,我吃了凱撒沙拉和冷飲大約20英鎊。我的房間在1點之後就準備好了。我選擇了這家酒店,因爲它被列爲四星級。但是,他們顯然沒有在封鎖期間花時間裝飾和刷新那些看起來很疲憊的房間。我不知道是什麼使它成爲四星級,因爲沒有太多東西使這家酒店脫穎而出。通往主要餐廳的電梯之一已經停運,我整個住宿都停留在4樓,沒有明顯的修復嘗試。加點牀很大,很舒服;有足夠的懸掛空間;它相當乾淨;有一個水壺和杯子,有茶、咖啡和糖,但沒有爲客人提供茶的牛奶,只是咖啡奶包。我確實要求牛奶,提供了最微小的罐子。WiFi 很好這在某種程度上彌補了電視的不足。減分點-克羅地亞顯然沒有數字電視,所以我房間裏的12個電視頻道是通過空中收聽的。英國廣播公司世界新聞,CNN和彭博社有3個英語頻道。在德國和意大利似乎有娛樂頻道,所以我不確定爲什麼在英國客人經常光顧的一家酒店裏,他們無法找到任何英語的娛樂頻道。電視不夠新,無法讓屏幕鏡像/鉻鑄件,所以當我想看任何東西時,我看了我的 iPad ,因爲 WiFi 足夠好。很多來訪的人都會和朋友一起去拜訪,但對於一些單獨的旅行者來說,一個體面的電視服務是必須的。浴室很乾淨,淋浴間很大(沒有浴缸),淋浴的水溫在燙傷和結冰之間變化,我根本沒碰水龍頭。另外毛巾是破舊的,看上去有點灰暗。每天有清潔,但牀單似乎根本沒有改變,除了枕頭套。我選擇了半食宿,而我的第一頓飯是自助晚餐。有好幾個電台,但沒有人解釋這些選擇是什麼。有很多選擇,意大利麪食,肉類包括雞肉,每日烤肉,牛排,沙拉,冷魚/肉。但沒有一個特別好吃或胃口。數量勝於質量。對晚餐服務的真正的批評是,他們不會爲你提供自來水如果你想喝任何必須購買的東西,包括水。我們的TUI旅遊代表已經提到克羅地亞的自來水是可以飲用的,所以酒店管理層的這個決定令人費解,而且似乎也出現了

Nice clean modern hotel situated a few minutes walk from the marina. The room was well appointed with a comfortable bed, although the pillows were a bit on the soft side for me. The Nespresso machine for a coffee in your room was a very nice touch. The bathroom was very clean, with a walk in shower, but the only toiletries provided were a squeezy bottle of shower gel, and a similar dispenser of soap by the hand basin. A little bit of conditioner, or lotion would have been nice. Breakfast is a help yourself buffet affair, with a very good varied selection fruit, cereals, cheese, cold meats, along with eggs, bacon sausages etc. Would be happy to stay there again

我和丈夫去過我的生日,我能說什麼。這家酒店太漂亮了。優質的服務,優秀的員工,令人驚歎的酒店。愛愛愛愛!餐廳工作人員非常樂於助人,爲我們想要的東西做了烹飪。煮煎蛋卷的馬麗娜總是微笑着走開,很有幫助。