美國長住精選套房酒店 - 奧蘭多 - 南(Extended Stay America Select Suites - Orlando - South)

Pesimo el sistema de check in hice la reserva a las 6 de la tarde por 3 noches y llegue al hotel a las 8 pm y el Obin estaba cerrado nadie me respondio y me toco irme para otro hotel . Lo peor es que la primera noche la cobraron y yo sin haberme hospedado .

When we arrived at night to check in there was no one at the front desk, we waited 1 hour, we called the number they indicated and no one ever showed up, we had to go to another hotel, how irresponsible

roaches in room hair on shower curtain, dirty floor. red stains on sheet. dismissive staff, no cooking or eating ware, selling cooking and plates and silverware, (but they had them for sale, do they think people on vacation bring that stuff with them. I could see them having them at the front desk and having you pay a deposit. the roaches were out of site until the evening when I turned on the lights roaches on the walls counter and in the bathroom. I went to take a shower, clumps of hair in tub and shower curtain. later that night about 1:30 am I woken up by by a roach crawling up my nose. I sat up the rest of the night night not wanting that experiance. I decided I was not going to to stay another night I checked out early. I told the person at front desk. did not show any concern nor offered any apology for my ordeal, or offered to discount me for the secound day. and acted as if this was a normal thing. even though I lost the money for my secound day, and since I did not get to sleep all my plans for that day was ruined since I was exhausted and had a 4 hour drive back home actually took six since I had to go to rest stop to sleep for a couple of hours. to continue my trip horrible

Front desk was closed and it took 10 minutes for the on-site attendant to take care of me. Seen two roaches. And my key card didn’t work until hours later.

The room’s wasn’t clean and not enough towels,the toilet seat wasn’t clean

Room was grimy and smelled very bad. There were cockroaches all over the place. We had to turn around and leave as soon as we entered the room. There is no way we could have spent the night there, it was disgusting.

Went to check in at 1am. No clerk on duty. Had to call a number that was provided and it took about 30 minutes for somebody to come to the hotel to get us our room. Wasn’t able to get a room key. Clerk claimed the key machine was broken. Remote for tv didn’t work. Horrible place. One star at most amd that’s being generous

Unfortunately horrible. Unable to sleep. Spend night killing roaches. Roaches everywhere even swimming inside the toilet. It was awful. It is too bad as I am usually a fan of extended stay. At least the front desk person was very nice and knowledgeable. But this place needs to either close for fumigation or shut down

Really disappointed once I saw the room, that was not sanitary at all, the staff that attended me was great no problems there, and she refunded my money no questions asked.