We have stayed at this hotel before with and were pleased so made plans to stay again. Hotel is clean, staff is courteous and friendly. HOWEVER, yesterday morning I was in the shower when the water stopped running halfway through my shower. NO WATER in the SHOWER or the SINK. Husband called down to the desk, staff claimed no other complaints had been received. Then I tried to dry my hair and the dryer kicked the circuit off. When we went to check out, I advised staff of the issue. They offered a free breakfast (we were meeting someone so couldn't do that) or points on our membership (we don't belong). They then said they would have Tracy Farendon the GM to call, and never heard from him/her either.
翻譯