奧沙瓦Memorial Park附近酒店

我們在這個地區慶祝除夕,酒店不錯,走廊乾淨明亮,房間乾淨,有單獨的起居區,工作人員很友好,下次旅行我們會回來的。

I wrote a good review on expedia when i got home because i thought my experience was good. Then a couple days later i notice the $250 charge on my credit card. I called and the same person who I reported the broken picture to said well we inspect every room and we would have noticed if it was broken before you checked in. I left a message with the manager and have yet to hear back. I only told them about it because there was loose glass and I thought it could be dangerous. I thought i was doing them a favor! When we first checked in, it was 10pm at night. We had travelled all day. When we noticed the broken picture, we said we'd report it when we checked out. Never thought they would pull this. Never again will I stay at a Homewood Suite!

很棒的酒店,在Ajax住宿。非常友好的工作人員。非常高標準的清潔度。尼斯寬敞的房間,有免費WiFi尼斯游泳池和熱水浴缸。免費停車場。方便401但酒店內部非常安靜,祝您愉快

我第一次訪問。位置,設施,清潔,早餐供應,像我選擇這家酒店之前從互聯網上讀到的評論一樣好。提供免費茶,咖啡,熱巧克力。停車很好,附近。早餐很棒,特別是熱煎餅,但沒有簽名肉桂卷,感覺有點失望。接待和早餐區的員工很好(有笑臉),效率高,負責任地清理桌子,甚至用消毒劑清理椅子。顧客在返回用過的餐具和用具方面也非常合作,真的很棒。游泳池和熱水浴缸很乾淨,看到工作人員在補充毛巾和撿起一桶用過的。酒店不吵,確實睡得不錯。總體來說是一次非常積極的,物有所值的入住。

乾淨的酒店,對我們來說突出的是工作人員是多麼友好,房間很乾淨,提供你需要的一切。游泳池很小很淺,對幾個孩子來說很棒,但不適合開車後放鬆的成年人。早餐是我的主要抱怨,它非常有限,有預製奶酪煎蛋卷,我無法想象任何人喜歡,和最便宜的酸奶,以經濟型酒店現在收費的價格,希望每人多花幾塊錢,提供更好的食物。

Multiple issues right from check in and throughout the remainder of our stay. I booked a room with 2 queen beds for 2 adults and 2 children (both under the age of 6). We ended up also having to bring our youngest daughter as well who is almost 3 yrs old, not knowing there was a max occupancy of 4 per room. When I told the front desk i had a 3,4 and 5 yr old with us they immediately said they couldn't allow us to have the 2 adults plus 3 children in 1 room. Given the ages of the children I thought it was ridiculous that a 3 yr old would even count as an additional guest. I was told I must get a 2nd room to accommodate us and they didn't have any adjoining rooms available. I asked to speak with a manager as I was not paying an extra $150 for another room that we wouldn't even use just because I had no choice but to bring our 3 yr old child. I wasn't allowed to speak with the manager all I was told was that it was policy and nobody could change that. This was extremely poor customer service in my opinion. After driving hours to get there and being told this information I was extremely upset. After arguing for a while in front of my children the front desk finally agreed to just allow it but for an additional $50 charge which I had already asked him to do and he said no. I had no choice but to agree at that point as we had nowhere else to stay for the night. We got put room keys and discovered we were in the 1st room next to the front lobby, vending machine, and laundry room. All noisy areas to have 3 young children (1 of which is autistic) sleeping but I accepted it and didn't want to ask for another room. When I got into the room I discovered we had absolutely no towels, cloths etc. So I went to ask someone in the housekeeping area for some towels, I was told my daughter took them all which was not true at all. I told them I checked into the room 5 minutes ago and there were none in there and my 3 and 4 yr old have not taken anything. The man seemed annoyed and gave me 2 towels....again I needed more than that but did not complain. We went about our evening and took the kids swimming only to discover there were no towels in the pool area and since we only had 2 in our room we needed more so I had to go back to housekeeping and ask for 3 towels. They still didn't fill the towels up on the pool deck for other guests. We had a terrible sleep because the walls are paper thin and could hear everything above us and beside us, including the laundry shoot.

Nettes Personal. Es war alles sauber. Der Boden von der Dusche war mit Klebeband beklebt. In der Nähe gibt es nicht. Essen musste ich bei uber eats essen. Unten gibt es ein restaurant aber etwas teuer