格蘭德酒店(Grand Hotel Oslo)

Check in the room with dustbin on the toilet floor. The staff came and use his feet to open up the wc cover to throw the rubbish into wc and use the feet to close back the wc. Very disgusting and not a proper 5 star standard. The towel is disgusting and room has strong smoking smell.

Jeg fikk et veldig tett og varmt rom. Gav beskjed til resepsjon og fikk velge mellom ulike rom. På kvelden var det et støyende arrangement i restaurant og bar som gjorde at vi valgte å dra et annet sted. God frokost. Bestilte taxi, men den kom aldri. Grand hotell har et forbedringspotensiale.

The good location and good personals. The receptionist and restaurant and bar staff are very professional,kind and helpful. The room was good and clean but after the first day ,they didn’t clean properly. The swimming pool wasn’t open in Christmas time and even the first day was open ,had got problem and they did repair and was close.

The hotel is very pleasant inside as well as outside. The doors of the hotel-rooms reminded me of the doors of a similar luxury Hotel in Lake Louise Canada. It is clean and the service personell are friendly and relaxed. We traveled with a cat and were assigned a special room for that that instead of carpeting has a pleasant clean wooden floor. If I have any complaints, it was that the plumbing of our bathroom needed to be fixed. Otherwise, since this probably was just an occasional error, we strongly recommend this hotel. Location could not be better right in the center of Oslo between the Royal Palace and the Parliament buildings with the shopping right around the corner. If you go for New Years Eve remember that everything is closed on New Years Eve and New Years Day.