對於想要捕捉懷恩多特城市風采的旅客來説,河灣娛樂場酒店是一個理想的選擇。最近的機場是格蘭德萊克地區機場,從酒店出發大約27km距離。您衹需驅車一會,即可方便的到達許多當地著名的旅遊景點包括Twin Bridges State Park和Twin Bridges Area at Grand Lake State Park。所有極具特色的客房都配備有熨衣設備、房內保險箱和空調,讓您感受到更加貼心細緻的入住體驗。服務人員會提前為您準備好咖啡壺/茶壺和瓶裝水,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。在餘暇時間,可以選擇去酒店的酒吧喝上一杯飲料,驅走所有的疲憊。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,Twin Bridges Restaurant(美國菜)和Turners Tastee Table Treats(披薩)期待着您的光顧。酒店提供的健身室對於那些想要健身的旅客來説是一個好去處。酒店設有會議廳,為旅客提供高品質的商務服務。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
Would not stay here again or recommend for anyone else to stay here. We typically use Holiday Inn any time we travel, but this was by far the worst one we’ve stayed at. Check in was a mess. Rooms were not cleaned and ready and there were multiple families trying to check in around 3:30-4:30 who were being told their reservations had been cancelled. It did not matter that they had a confirmation number, they were told the hotel was overbooked and they’d have to go to Joplin. Nothing was done to help any of them find rooms at other hotels and management kept blaming the corporate website for the cancellations. They were probably better off for not having to stay at this hotel though. We had several rooms booked directly through the hotel. None of our requests were honored. None of the rooms were close together (we were all on separate floors-not ideal with kids), no top floor rooms either; we could hear people running the halls all night. After calling the front desk about the noise we were told there was nothing they could do about it. One room had a horrible smell when the air was on but they had no other rooms to move us to, and we were told if we didn’t want the room we could leave and they would check someone else into it. Horrible customer service skills were on full display for our entire stay. Rooms did not seem thoroughly cleaned. Both carpet and tile in the rooms had a sticky feeling. We used a wet towel to wipe the tile down and it seemed to help a little. Linens were dingy and stained. In one room, the shower appeared to have mold in one corner and the shower curtain was stained. I’m another room, one curtain was missing from the window and the one that was there had several holes in it-and this was a ground floor room that looked directly into the parking lot. None of the rooms had that clean smell, which they should’ve still had since we had to wait for them to be cleaned before we could check in. Seemed like every time we came back to hotel the housekeeping staff was outside on a smoke break, so maybe that’s why the rooms took so long to get ready. The elevator is directly across from the pool area and the floor was always wet and slippery there. We heard one guest asking if the staff could put a rug down to help avoid anyone falling, but they would not do that. One guest laid a towel down to soak up the water but the staff quickly removed the towel and did absolutely nothing to fix the issue other than yell at people that the floor was wet so don’t fall. Pool and gym were “out of order” on Saturday. Breakfast was subpar for a Holiday Inn and consisted of burnt biscuits and sausage gravy, warm yogurt, cereal, and spoilt milk. One gentleman was having cereal and found that his milk was spoilt. He made another bowl with a new milk and it too was spoilt. He told everyone in the room to avoid the milk because it was all spoilt. Staff was made aware of the issue and did nothing to correct it. We visited with others during breakfast
對於想要捕捉格羅夫城市風采的旅客來説,格羅夫温德姆戴斯酒店是一個理想的選擇。格蘭德萊克地區機場位於距離該酒店大約6km的地方。當地著名的景點Grand Lake Visitor Center僅需步行很短的距離即可到達。客房內的所有設施都是經過精心的考慮和安排,空調在滿足您入住需求的同時又能增添家的温馨感。酒店提供的休閑設施,旨在為旅客營造多姿多彩、奢華完美的住宿體驗。酒店配備有會議廳和商務中心,可供旅客使用。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
訪訪客2023.06.06
I have stayed at this hotel on more than one occasion. I always find it clean and comfortable. The staff is always friendly and helpful. I was there for a bass tournament and the hotel had power hookups for the boat as well as plenty of parking.
對於想要捕捉懷恩多特城市風采的旅客來説,河灣娛樂場酒店是一個理想的選擇。最近的機場是格蘭德萊克地區機場,從酒店出發大約27km距離。您衹需驅車一會,即可方便的到達許多當地著名的旅遊景點包括Twin Bridges State Park和Twin Bridges Area at Grand Lake State Park。所有極具特色的客房都配備有熨衣設備、房內保險箱和空調,讓您感受到更加貼心細緻的入住體驗。服務人員會提前為您準備好咖啡壺/茶壺和瓶裝水,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。在餘暇時間,可以選擇去酒店的酒吧喝上一杯飲料,驅走所有的疲憊。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,Twin Bridges Restaurant(美國菜)和Turners Tastee Table Treats(披薩)期待着您的光顧。酒店提供的健身室對於那些想要健身的旅客來説是一個好去處。酒店設有會議廳,為旅客提供高品質的商務服務。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
訪訪客Would not stay here again or recommend for anyone else to stay here. We typically use Holiday Inn any time we travel, but this was by far the worst one we’ve stayed at. Check in was a mess. Rooms were not cleaned and ready and there were multiple families trying to check in around 3:30-4:30 who were being told their reservations had been cancelled. It did not matter that they had a confirmation number, they were told the hotel was overbooked and they’d have to go to Joplin. Nothing was done to help any of them find rooms at other hotels and management kept blaming the corporate website for the cancellations. They were probably better off for not having to stay at this hotel though. We had several rooms booked directly through the hotel. None of our requests were honored. None of the rooms were close together (we were all on separate floors-not ideal with kids), no top floor rooms either; we could hear people running the halls all night. After calling the front desk about the noise we were told there was nothing they could do about it. One room had a horrible smell when the air was on but they had no other rooms to move us to, and we were told if we didn’t want the room we could leave and they would check someone else into it. Horrible customer service skills were on full display for our entire stay. Rooms did not seem thoroughly cleaned. Both carpet and tile in the rooms had a sticky feeling. We used a wet towel to wipe the tile down and it seemed to help a little. Linens were dingy and stained. In one room, the shower appeared to have mold in one corner and the shower curtain was stained. I’m another room, one curtain was missing from the window and the one that was there had several holes in it-and this was a ground floor room that looked directly into the parking lot. None of the rooms had that clean smell, which they should’ve still had since we had to wait for them to be cleaned before we could check in. Seemed like every time we came back to hotel the housekeeping staff was outside on a smoke break, so maybe that’s why the rooms took so long to get ready. The elevator is directly across from the pool area and the floor was always wet and slippery there. We heard one guest asking if the staff could put a rug down to help avoid anyone falling, but they would not do that. One guest laid a towel down to soak up the water but the staff quickly removed the towel and did absolutely nothing to fix the issue other than yell at people that the floor was wet so don’t fall. Pool and gym were “out of order” on Saturday. Breakfast was subpar for a Holiday Inn and consisted of burnt biscuits and sausage gravy, warm yogurt, cereal, and spoilt milk. One gentleman was having cereal and found that his milk was spoilt. He made another bowl with a new milk and it too was spoilt. He told everyone in the room to avoid the milk because it was all spoilt. Staff was made aware of the issue and did nothing to correct it. We visited with others during breakfast