歐弗斯特蘭德寵物友善酒店

A good location but badly managed and run. We spent last weekend at the hotel, a nice location and not cheap but it failed to deliver on a number of grounds. Having booked dinner Saturday evening and had a drink in the bar, we went to our table in a restaurant that was not overly busy. We were given the menu and asked for wine orders and told that we cannot take food orders as the chef is under pressure! Why accept a dinner booking you could not fulfil. The food was not great when it eventually arrived. Probably the chef’s revenge? Breakfast next morning was even worse, a 45 minute wait in a not overcrowded restaurant for eggs and a sausage, the bacon was not delivered and the hash browns had run out. Pretty basic really. The room was over the kitchen with a banging door that no attempt, despite complaining , was made to quieten. Not the place for a peaceful weekend. Despite the usual eco friendly statements in the room, the plug in the bathroom sink did not work and so had to leave water running all the time when using it. We had told reception early in our stay but no attempt was made to solve the problem. I expect that and the banging doors are still an issue. This should have been a pleasant weekend but what it desperately needs is some decent management. We emailed the hotel to set out our disappointment when we returned but sadly, unlike our room, there has been silence. That probably says it all.

若想要遊覽歐弗斯特蘭德，白馬酒店將會是一個不錯的的住宿之選。從酒店很方便到達Roughton Road，僅有3km距離。酒店鄰近多個熱門旅遊景點，包括Karttrak Cromer、Alby Crafts and Gardens和RNLI Henry Blogg Museum，旅客可以將行程安排的更加緊湊。所有極具特色的客房都配備有熨衣設備和衣櫃/衣櫥，讓您感受到更加貼心細緻的入住體驗。電熱水壺和瓶裝水可供使用，便捷的客房設施定能讓您倍感舒適。浴室內提供吹風機，讓您感受到賓至如歸的享受。您可以在酒吧點上一杯，在優雅的氛圍中小酌一番。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。在享受酒店貼心周到的餐飲服務的同時，也別放棄對周邊美味的探索，Carriages Brasserie、Brownes on Bond Street（英國菜）和The White Horse Overstrand（英國菜）也許是可以讓您找到答案的地方。旅客可以在閑暇時間去酒店的休閑區，提升健康幸福感。酒店設有會議廳，為旅客提供高品質的商務服務。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。