BHH PVT LIMITED英國邦克勒之家(Bonkle House)

昨晚和女友來到這裡，遠離這一切，享受平靜。我在寒冷中工作了一整天，而我女朋友有關節病，所以當我們要求加熱時，我們被告知只能在 7 點開始。我女朋友不得不用吹風機來加熱。我想不，那是不對的。因此，當我們抱怨並說我們會打電話給 booking.con 時，他們說「好吧，我們會把它放上來」。因此，我們將嘗試排除懷疑。然後我們問明天是否可以，那位女士說“明天你不會整天待在房間裡”，這足以讓我對我的女朋友說我們回家吧。不夠好，當聽證會開始時被告知，當我們付了很多錢時與我們爭論。我們甚至沒有待過十分鐘，他們對一切都提出異議，並說他們要打開暖氣，但那隻是在我們威脅他們的時候。這絕對是一家酒店的笑話，受到的歡迎並不令人印象深刻。工作人員一臉鬱悶。窗戶很噁心，我們被告知可以看到河景哈哈，只能看到道路和凌亂的花園。這個地方就是坑，工作人員，上帝愛他們。我不知道他們的報酬是否足夠，因為他們至少可以微笑。接待處的那位女士穿著一件夾克，這樣就可以告訴你天氣有多冷，而且她還厚顏**地告訴我們要暖和一下。兩晚支付了 130 多英鎊，************ 似乎站在了那裡。不要拿回我們的錢，因為我們無法在照片中顯示天氣有多冷，而且這個假酒店的謊言是他們告訴我們的。從頭到尾都噁心。當我們打開前門時，在那裡工作的陌生人告訴我們要等，沒有禮貌或禮貌。不夠好，就像監獄一樣。

The photos on the site are NOT what you will walk into when you arrive. I was prepared for an old and quaint building, staying for 3 days somewhere that was beautiful and quirky. We booked a room for 3 nights, and if my husband hadn’t been exhausted from driving all day, we would’ve left immediately. The room we stayed in was musty and dusty, with a very heavy smell of mildew/mold in the bathroom. The bathroom door was broken so that we had to put something against it from the outside to keep it shut while we used it, and then knock to have someone move whatever was against the door when we wanted out. I tried to call AND email from the room to tell them of our problems, but still to this day, (3.5 weeks later) no response. No one in attendance at the desk to talk to. My son has a mold allergy, and there was no way we could’ve stayed longer than the few hours we needed to sleep, (we had to keep a chair in front of the bathroom door to keep it closed for the least amount of mold exposure, possible) we left super early the next morning, and left our key. ******* tried but could not get us any type of refund for the 2 nights we forfeit, and I’m sure this place is used to people not staying past the first night, as everyone’s keys were on the desk when we left in the AM, and I’d heard other guests say they were staying longer. There are other places, comparably priced. Skip this one, especially if you have a nose on your face. I’ve never had to write such a bad review before.

Lovely property with loads of character. Really clean, large TV and a nice big room. Walls are a bit thin, especially when someone is snoring in the next room. Lol

We’d never have booked this place if we’d read the recent reviews, however for what we paid, about £36 for one night it wasn’t bad value for money. Yes the place is tired, but the room and the bathroom were clean and we slept well considering we were on the ground floor. If you want a cheap bed for the night this does the job.

This was absolutely the worst property I have ever stayed at. There were stains everywhere: Sheets, Floor, Walls, Ceiling. The heat was broken and when we asked an employee to come check on it, he said “it will turn on soon”; which it never did.

We were only there 2 night's but got train easy enough into Glasgow. Had to use car for something to eat as nothing around in walking distance.

We had a huge room with sofa and 2 beds. Decor is dated but still was comfortable and nice and warm. Adequate facilities - bathroom / TV/ tea & coffee. No option for breakfast it is just bed. House keeping could have waited until later in the day to knock on as woke us up early on Sunday, wasn’t very happy about that. Mistake on check out time, I thought 11 and it was 10am, they were understanding which was appreciated.

This is the worst place I have ever stayed in. I ended up with bed bugs, the room was filthy (tea stains on the walls, filthy shower, carpets are stained and disgusting, windows with condensation running down them, DON’T STAY HERE!!!!! I asked for compensation and received nothing after our awful experience and we paid £67 for our awful room - noisy too as right next to the road.

This property was so rundown and awful we left a day early ( we had nowhere else for escape to on the first night). The caretaking family were sweet and moved us to a cleaner room but it still had a musty smell and the bedsheets were old and soft. We won’t book ahead from photos on ******* again.