What a fantastic venue! We held our wedding reception at Woodlands Park Hotel in July 2024. The building itself is beautiful, especially the Grand Hall, which guests loved. The team were very attentive and genuinely seemed to care about ensuring that the day was special. Woodlands Park was also transparent throughout with their pricing. They gave us use of multiple function rooms at the hotel, which all came included in the package. There was also a private breakfast room for our guests the day after the wedding - the Team even went to the trouble of decorating this with our flowers, which was a wonderful surprise! We would like to mention Jay in particular, who we felt went above and beyond in helping to make our day a success. We met Jay at the taste-testing evening that the the hotel provides, where he set up the room for us to practice our first dance. Jay also did a wonderful job of helping to set up the wedding breakfast and evening party rooms! They were perfect. Our guests also commented on how much they liked the food and all received excellent table service. We would thoroughly recommend Woodlands Park Hotel!
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JIm T
入住日期 2024年7月
家庭旅遊
5.0/5
傑出
發佈於 2024年7月31日
Had a Special Afternoon Tea for a Relative in one of the Private Rooms. All food was lovely, kept checking if we needed more tea. Sorted out and served Prosecco on Arrival and even offered the Birthday Boy a glass of Champagne. Access to Bluetooth for our own Music. Jay did an excellent job looking after us including when we went outside after tea with more drinks.
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susanforgie3
入住日期 2024年7月
與好友旅遊
5.0/5
傑出
發佈於 2024年7月22日
This is a very lovely hotel and the staff are clearly very well trained and are passionate about customer service. Great leadership from the management and permeated through all the staff, nothing was too much trouble. It was a thoroughly enjoyable stay, thank you
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Wendy P
入住日期 2024年7月
與好友旅遊
3.0/5
發佈於 2024年7月12日
Just like previous afternoon tea post we also were not impressed with the added non residents service charge although added to our experience was the extra £100 cost of bottle of champagne when we thought afternoon tea prices were £35 per head, £45 per head with champagne. We had a very disappointing afternoon tea, service was extremely slow, afternoon tea was nothing special and we have had better afternoon tea elsewhere . The afternoon tea served was different to the menu listed on website when booking was made and when we enquired about this we were told that it was an old menu on the website. Afternoon tea was for a milestone birthday for a friend also recovering from a serious illness so I had contacted Woodlands Park Hotel to ask if there was anything they could do to make it extra special. After we had had afternoon tea and when everything had been cleared away a plate was brought out with happy birthday written in chocolate almost like it was an after thought or they had forgotten about it. To further add insult to injury I did contact customer services and received an email thanking me for my feedback -they were looking into and would get back to me. A week later and still I have not had a response from customer services. Sadly, because Woodlands Park hotel has always held special memories going back 40 years, those memories have tainted and we will not be returning.
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Navigate23509122861
入住日期 2024年5月
夫妻/情侶
5.0/5
傑出
發佈於 2024年5月9日
The service at this hotel is amazing. I have just been for two nights and they treat you like royalty. Nothing is too much and every member of staff is exceptional and they take the time to get to know you, especially Jay and Tony who took the time out to speak to me and ask about my trip. The food was sensational and the bed extremely comfy. I would highly recommend this hotel to anyone.
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Samantha G
入住日期 2024年4月
與好友旅遊
4.0/5
很好
發佈於 2024年4月30日
Overall an enjoyable afternoon tea, although have had better elsewhere. Beautiful setting, lovely dining room and very efficient attentive staff. However, I do object to having a 'non' residents service charge slapped onto the bill even after I had said to the waiter 'that's £35 each then' at no point did he mention or point out on the bill the additional SC was added. Apparently it was at the bottom of the menu on arrival but it must've been in very small print as none of us had spotted it!! I telephoned the next day & Jorge looked into my query & duly rang me back to explain the extra charge but sadly, because of this, doubtful I would return for AT, such a shame
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David D
入住日期 2024年4月
家庭旅遊
5.0/5
傑出
發佈於 2024年4月29日
We visited the Woodlands Park on sat 27/04/24, this was for 50th wedding anniversary, the event was held in a private room called the Study, There were 13 guests including 3 under 5’s, the whole afternoon went really well both in presentation and attendance by hotel staff, from reception to waiting staff there seemed a genuine want for myself and my wife and the guests to enjoy a really nice pleasurable experience-Woodlands Park did not fail! I must mention one of the children has an allergy to lactose products- this was not a problem to catering staff even the waiter was very careful explaining to adults to keep this food separate from other meals, I have no concern about recommending this hotel for your event A special mention for Ms C Crombie who assisted us in organising the booking and was always available if we had any queries Well done
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GaryStammers
入住日期 2024年4月
家庭旅遊
5.0/5
傑出
發佈於 2024年4月27日
We attended a wake on the 23rd April at Woodlands Park Hotel after a funeral and were taken to a private room for refreshments. For our short time at the hotel Jay looked after us from start to finish. Nothing was to much trouble for him and it made our sad day brighten up by his presence and assistance throughout. I will definitely visit again under better circumstances. Thank you Jay and to all at Woodlands Park Hotel
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訪客
入住日期 2024年4月
家庭旅遊
5.0/5
傑出
發佈於 2024年4月23日
We arrived an 1 hr 1/2 for a funeral at nearby crematorium - greeted by friendly staff and beautiful surroundings. Utilised loo and had coffees. Returned for wake nothing was too much, food was lovely and Jay was particularly attentive - thx