太平洋樂園汽車旅館(Pacific Paradise Airport Motel)

Not impressed with this motel, me and 2 other guests I booked with arrived with 2 cars. The only reason why we booked this motel is because of a Music festival and it was the only one available at the time. We got a call from motel staff at 2:20pm asking which cars belonged to us. We had Ubered there so both cars were parked in the allocated car park. Motel staff demanded us to move one of our cars as they had a family checking in. I read the terms and conditions prior to booking to read the check in times and rules. No where does it state we are only allocated 1 park, if this was the case i’d read that and happily park on the road. We paid the same amount as everyone else plus we checked in before the family that is not our responsibility to cater for the family nor is it a rule for 1 car per room. They had ruined our day at the festival as we were anxious to get back and our car not being there. The customer service is appalling. I will never recommend (even tho nobody would book this place unless it was a last resort) and refuse to give this place more than 1 star rating. Make it a rule in the terms and conditions if you wanna go around calling demanding people to move their cars while they’re out busy. Beds were annoying as they were on wheels, pillows are rock hard, water pressure is horrible, kettle doesn’t fit in the sink I HAD TO FILL THE KETTLE UP WITH THE SHOWER, there’s no privacy to get changed only in the bathroom and you have to either put your clothes on the floor or on the toilet lid, weren’t provided with a floor mat either so after showers the floor was soaked Rude staff, ugly rooms, wouldn’t recommend hope this place shuts down

When arrived no one in the reception. There was s note if not attended pls. Ring this no.on the mobile. When i rung she was so rude and told me it was here days off and she wont answer any questions. And she said ring the other no. When i rung she pick and said ill be there at 2pm for check on time. All i know 2pm check i went there hoping my son can used the toilet. I book 2 rooms rm5 and i stayed at rms.the room smells like toilets. The moment i found out no milk in the fridge she was gone. I just milk from the other room. And also prior for that she told me she doesnt like online booking. Kids was so dissapointed swimming pool was out of service, that was supposed the highlight for the trip.

Affordable accommodation within a few minutes drive from beaches, especially in peak holiday time. Comfortable bed. Clean room. Friendly staff. Water available in fridge. The kettle was old, and the clear water area was blackened so it was hard to see how full it was, the lid didnt open and the filter missing. Hard to fill with no accessable tap, used a cup and vanity tap...but it worked, so I was able to enjoy a couple of hot coffees during my stay. The shower constantly dripped and it took quite a while for the hot water to come through then it was only a trickle so I just showered under the hot cause when you added even a small bit of cold, it all went cold. I only stayed overnight so I didn't get to raise these small things with the owners, Im sure they would have helped me out if I had more time there. The room had a good layout and was spacious and more affordable compared to other places I saw closer to Coolum where I was attending most of the day.

Room was very clean, shower and bathroom area very clean, great if you're just needing a place to sleep.

The motel had all that I needed for a quiet stay near the beach and the hinterland. The staff were very friendly and the facilities were fine to allow me to work in my room. I had no trouble with wifi but did not appreciate the sign in the room implying that it was the role of the motel to provide accommodation and not good reliable wifi. There was a bit of traffic noise from David Low Way but I didn't find this too intrusive and certainly didn't stop me sleeping.

Still had bits of rubbish from last person and shower not the best. Apart from that beast to check in and out and reasonably quiet

A week later I am still trying to get rid of the bedbug bites. I’m also still waiting to hear from management regarding said bedbugs. I’m very interested to see how they handle the situation. Meanwhile I’m going n a world of pain and inconvenience.

This is a nice little motel, clean rooms. Beds and pillow were comfortable and extra blankets were available. Tea and Coffee provided Staff were lovely and helpful

The best thing was a nice mattress on the bed. The bad thing was the price for a very average room, a poor location and road traffic early in the morning. Just overpriced.