太平洋樂園汽車旅館

Not impressed with this motel, me and 2 other guests I booked with arrived with 2 cars. The only reason why we booked this motel is because of a Music festival and it was the only one available at the time. We got a call from motel staff at 2:20pm asking which cars belonged to us. We had Ubered there so both cars were parked in the allocated car park. Motel staff demanded us to move one of our cars as they had a family checking in. I read the terms and conditions prior to booking to read the check in times and rules. No where does it state we are only allocated 1 park, if this was the case i’d read that and happily park on the road. We paid the same amount as everyone else plus we checked in before the family that is not our responsibility to cater for the family nor is it a rule for 1 car per room. They had ruined our day at the festival as we were anxious to get back and our car not being there. The customer service is appalling. I will never recommend (even tho nobody would book this place unless it was a last resort) and refuse to give this place more than 1 star rating. Make it a rule in the terms and conditions if you wanna go around calling demanding people to move their cars while they’re out busy. Beds were annoying as they were on wheels, pillows are rock hard, water pressure is horrible, kettle doesn’t fit in the sink I HAD TO FILL THE KETTLE UP WITH THE SHOWER, there’s no privacy to get changed only in the bathroom and you have to either put your clothes on the floor or on the toilet lid, weren’t provided with a floor mat either so after showers the floor was soaked Rude staff, ugly rooms, wouldn’t recommend hope this place shuts down

Great stay and close to everything we needed.

Seniors meals ratings. Done by 2 seniors. . ( Sometimes seniors meals are not chosen , however low cost items are rated , and noted.) 1/ Location : North Shore Tavern, Pacific Paradise. 2/ Date : This rating was done Thursday 11/05/23 - Lunch , Please note this was a revisit , due to a birthday celebration, so decided to post. 3/ Ratings are out of 10 4/ What was ordered : Chicken Schnitzel, chips and salad and gravy X 1. 200g. Rump Steak w/- chips ,salad and mushroom sauce. X 1 5/ Order by QR Code : no 6/ Table service : Yes , order at bar 7/ Décor : 8/10 8/ Ambience : 8/10 9/ Service : 8/10 10/ Service time : 8/10 11/ Cost : 8/10 12/ Staff : 8/10 13/ Food quality : 7/10, Steak tough , grisly, too much onion on both salads. 14/ Menu choices : 8/10 15/ Group bookings : Yes 16/ Licenced : Yes

We needed last minute accomodation and booked this place around 6pm as most places we tried were fully booked. Arrival and key pick up was easy. Into the room and there is a queen and single bed. The queen has sagged in the middle and was unusable for two people, so I ended up sleeping on the single, wife on the queen (in the middle). Long day on the road, looking forward to a hot shower…guess what, NO HOT WATER! Went to make a cuppa and the milk in the fridge was off! Smelly horrible! Not happy, but no one around to make a complaint as reception well and truly gone home for the day. Room smelt bad like there had been dogs inside. 0930 next day and still no hot water for a shower. Plumber is on the way apparently. This place I would avoid. Offered us a $20 refund!

Booked a room based on closest motel with a vacancy to MRY airport (around 2Kms away). My experience echoed most of the recent reviews. The property is basic in every respect. It served as a comfortable bed for the night, but little more. The rooms are largish, but with 1970's style (brick walls), with oddly placed lighting, and very dated furnishings. No minibar. Linen and towels are fresh & clean. Windows unable to be fully closed, so road noise & cigarette smoke from neighbour came in. The wifi wasn't working. Parking is tight, and impossible I imagine for any large vehicles. This is a non-staffed property with keys in coded boxes (although my key was in the door). Oddly, they do not offer courtesy transport to the airport, which meant added expense to the already steep rate of $175 per night. There's no restaurant for breakfast. Overdue for a total revamp.

Parking not accessible as customers have non boxed car parks , my wife asked the motel attendant to check with the next door guest about moving there car to allow passage of way and motel attendant refused , she said that is not her job , we could not get our car in car allocated spot as it was dangerous . The following morning I found cockroach and a creepy insect and took photos to show the same motel attendant , she said “ sir , you live in Queensland and you would expect to find insects in the motel rooms !!!!!!???? “ no acknowledgement, no apologies, no steps to take to mend that and she even rude enough to come after me when getting out to threaten us to leave ( while we were already in the car and leaving ) very rude , I hope no one get that terrible treatment