This was not a pleasant stay. We did book this hotel for all the amenities. We had a long travel day and on the website it says “jetted tub, pillow menu, and premium bedding” all which this hotel did not have. On top of it, it did not have any warm water. We asked maintenance to come and they said the whole floor was having issues. They were not able to change our room as the hotel was booked. Staff addressed this issues, like “it is what it is” rather than trying to make this a comfortable stay for us. Would not recommend this place. I never write negative comments but this place was horrible. Wi-Fi was also very unstable.
翻譯