Verified traveler
2023年9月27日
Check in was stressful - after a long overnight flight, I was jet-lagged and groggy. I couldnt find my reservation number and they wouldn't let me check in without it. I have copies of emails with the hotel and my name and credit card number from booking but they wouldn't 'find' the reservation. After about an hour of frustration and stress they finally managed to check us in. The room was nice, relatively clean and comfortable (paint could use refreshing and carpets needed cleaning) but had a great view. Ultimately it was a good stay, but that checking in was pretty awful, and Palma is FULL of construction right now which takes some of the fun out of it, too.
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