Liked · Nothing went well, the only positive aspect which was actually the reason why I picked this property, is that the room was very large and spacious but itself was not enough to compensate the overall disaster. Disliked · Everything!!! Staff -barely speaking english and not helpful at all. The hotel was the only hotel who refused by HSBC Premium Visa and they were not able to provide any alternative solution, not even a normal bank transfer. Facilities - there was a single furniture or appliance in my room which was in DECENT conditions. I firstly was assigned to room 906 but since BOTH the kitchen since and the toilet were broken, they moved us to 908. LUCKILY was in the same florr since no one from the staff came to help us into moving 12 luggages from one room to the other. Additionally, in the ”new room” the fridge was broken so we wasted some food when we discovered that everything was warm inside. Compensation? Discount? Aplogies? a coupon for a breakfast? ABSOLUTELY NOTHING FROM THE STAFF Cleanliness - all the walls, the windows, the curtains, the sheets, the floors and so one were dirty from dust, paint, different black/brown/white tracks. Sheets with dots, sofas with black stains, floor with paint, bed top covered in dust. Look at the state of the iron table or the coffe machine and tell me about cleanliness. Comfort - the bed were set as queen but were obviously full since we could barely fit in two. Value for money - the 800€ worst spent in my whole life, when I travel I specifically select only 4 stars hotel for a reason and this hotel was absolutely disgusting Bonus question - How was the view from your room? - street and lots of cigarettes under my window as you can see, despite the room was for nonn-smokers Bonus question - Kitchen facilities. First room cold water in the sink broken, I had to burn my hands to clean couple of cups. There was barely 2 forks and one mug despite the room was allocated for3-4 adults, in the first room we did not even have a coffe machine and in the second one the fridge was broken as said.
滿意
52 評價