拉斯維加斯亨德森/綠谷萬豪萬怡酒店(Courtyard Las Vegas Henderson/Green Valley)

空調聲音很大，讓我們整晚都睡不著。 當我們登記入住時，前台的人有點平淡，幾乎沒有客戶服務或熱情。當我們問他們是否有餐廳時，她指著星巴克，我們說？星巴克和她說「是的」第二天早上，當我們在那裡喝咖啡時，我們意識到他們提供烈酒和食物。如果她告訴我們那天晚上我們會在那裡吃晚餐……呃，我們不得不出去旅行。 房間很乾淨，床很不舒服。結帳員非常友善，早上的星巴克咖啡師也是如此。

優點: 房間很寬敞。提供了一張漂亮舒適的扶手椅。床很舒服。 缺點：浴室或洗臉盆區域沒有平坦的表面可以放置任何東西，更不用說洗漱包了。冰箱很小。一個小架子。我們裝了兩個水瓶和酸奶。房價不含早餐。你在他們的小酒館買早餐。價格昂貴。 早上沒有熱水。我被告知整間飯店都沒有熱水，幾分鐘後就會修好。半小時過去了，還是沒有熱水。又跟前台說了。這次，他們說他們不知道會持續多久。我們不得不用冷水清洗並且沒有淋浴就離開。我們退房時沒有道歉或賠償。

飯店整體上有許多破損的設施：房間空調，只有一部工作電梯，健身房裡的空調，外面的側門沒有鎖，房間浴室的門，房間浴室區域的瓷磚鬆動，電視在咖啡廳區域不工作，沒有房間電視有電視指南，工作電梯經常無法正常運作。

不錯的飯店。為了趕早班飛機，我們住了一晚。我們有 3 位客人，被迫共用一張加大雙人床和沙發床。他們沒有其他空閒時間。尷尬的。浴室很小，淋浴間更小。前台人員非常友善，工作人員盡力讓我們的員工感到舒適。

Staff was kind and friendly. We were disappointed that the pool was not in service on a 100 degree day. We planned an afternoon in the pool and found out it was closed. When we arrived maintenance was working on fixing elevator but it only worked sometimes during our two night stay. The room was not cleaned or serviced during our stay. Breakfast was not provided. We would have booked at a different hotel if we were informed that the pool was not in service and that breakfast would have to be purchased.

The fire alarm went off at 3:30am I never went back to sleep. It’s a new system. And due to county codes the fire dept or the fire sprinkler company can shut off only

Front desk was very accommodating and friendly, this place was awesome, and exceptionally clean, I must say I was very impress

Hotel was clean and helpful staff. Don’t mind paying for breakfast but costs are to high. 13.50 for a omelet, expensive coffee etc. Will choose a different hotel next time. Howard

The POOL was not useable!!! That’s a deal breaker for me and the front desk offered nothing. The elevator broke down and I can’t climb more then 1 flight of stairs! Lucky they fixed but it was honestly quite scary to ride!!