I booked the junior suite at Hotel du Petit Moulin. At no.point prior to arriving was I informed that the elevator doesn't go to the 4th floor where the room is located. One must climb about a dozen stairs from floor 3 to 4. Not good for someone with a bad knee. Additionally, the room has dangerously low, angled ceilings -- like in an attic -- that make it perilous to navigate, especially at night. There is no other equivalent room and the hotel is full. The manager can do nothing. I have never been so disappointed with Hyatt.
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