快樂文化星聖弗迪納酒店(Hotel Etoile Saint Ferdinand by Happyculture)

退房當天，我在接待處遇到了可怕的種族主義事件。一位接待員告訴我，我不應該在沒有先經過接待處的情況下就走進酒店。當他這樣做時，他摩擦著前臂，以談論我的膚色。我不知道為什麼當我已經作為客人辦理入住並拿著房間鑰匙時，我應該對接待員說些什麼。

結構非常好，房間略小，但配備了所有舒適設施，我建議添加一個迷你吧。優質的早餐、新鮮的產品和優質的服務。他們還讓您可以選擇離開行李並在退房後稍後領取，無需額外費用👍🏻

On June 18, 2023, my cousin and I arrived at this hotel after an exhausting trip hoping to be well received and rest properly. After checking in the front desk, we went to the room, which was very tidy and clean, but when we turned on the air conditioning, we noticed that it was not cooling, so we called the man who was in charge of the hotel that night. The man told us that he did not guarantee the air conditioning would work. I explained to him that without air I could not sleep since I suffer from bronchial asthma. The man told me he was sorry but he couldn't help me. I asked him to change my room and he told me that the hotel was full. I checked the hotel's capacity on the web and there was one room available, but he insisted on not changing our room. So I decided to contact the ******* company to talk to this man and convince him to help us. All this happened between 12:00 am and 1:30 am. The man was so rude that I couldn't talk to him anymore. The man never went to check if the air in the room worked and he lied to the company saying that the air did work. In the end, no agreement could be reached with the gentleman and the gentleman recommended canceling the reservation. At 1.30 am we had to pack our things and leave for another Hotel that, thanks to the Management of the ******* representative, we were able to move at no additional cost. This gentleman's attention was horrible. A tremendous lack of education and empathy.

Hotel carino, camera discreta ma bagno minuscolo e pulizia che lascia a desiderare. Ottima la posizione, con panificio e pizzeria italiana proprio accanto

友好的歡迎和建議能夠在正式時間之前拿到房間，真的很受歡迎。 房間大小合適，但沒有窗簾，可以遮擋鄰居的視野，除非你拉上遮光窗簾...... 儘管描述了它的存在，但沒有酒吧...... 非常舒適的床上用品。 馬桶座圈急換……裂了，坐著用的時候很擠……！