This is for unit 1A. I wish I had read the other past negative reviews of this place. No internet. Since our unit 1A intenet did not work they suggested we use the neighbor's Wi-Fi internet. We did, which was below dial-up speed so unusable. We could not do business video calls due to the lack of internet. The owners know the internet doesn't work. They do not care. The fireplace did not work. The hot tub on-site was empty - no water. One of the bedroom windows did not shut completely, which is a problem in the winter of January. We were not allowed to use the ski locker, which was not a problem but odd. The TV did not get local network channels like CBS, NBC, ABC Its clear the owners know about these issues. The above issues could be solved for less than $200, but they do not care. We communicated consistently with the property manager throughout the trip, but they said, "sorry it doesn't work."
翻譯
訪客
入住日期 2023年9月
夫妻/情侶
2.0/5
發佈於 2023年9月17日
Parking in a parking garage was unavailable and no one seemed to know that the garage was closed, we called to find out what was going on and said they would call back but did not. After calling the front desk again they told us we could park at Treasure Mountain and carry our stuff a few blocks to the lodge on a 12 % grade. We were given so many excuses and the blame was put on everyone else. Ultimately clearly someone dropped the ball here and everyone is responsible. We stayed in unit F, which was not that clean, needs updated. The water pressure in the shower was terrible and the tub drained very slowly. We ended up leaving a day early because our experience was so poor. We travel a lot and this was the worst experience and for the money we paid It should have been more comfortable We would not stay here again and will not recommend this place.
翻譯
訪客
入住日期 2023年8月
其他
1.0/5
發佈於 2023年8月2日
Stayed in the summer, walked into the unit, and found it to be 92 degrees. The in-unit portable swamp coolers didn’t have water in them so they were just blowing hot air and all the windows had been closed. We later figured out they were closed because they had no screens. In one of the bedrooms the window was broken and couldn't be opened at all, this room was totally unusable due to the heat. We booked this property as we had two families and each room was allocated. We ended up having to use the couches in the living room as a bedroom. Despite the thermostat being turned all the way down the radiators were still on. Not ideal in 90+ degree days. WiFi never worked, Comcast remote was missing. We did have consistent communication with the property manager throughout the first half of the trip. We rebooted the router multiple times, but still no luck. They had whomever they use on-site to try to fix it, but still no luck. We were told that someone would bring a Comcast remote mid-day Monday. It didn't show up, and it didn't matter as we had no TV function anyway. The location was great, though. That is the ONLY redeeming factor of this property.
翻譯
訪客
入住日期 2022年3月
與好友旅遊
1.0/5
發佈於 2022年3月11日
Absolutely the worse rental ever. We couldn’t think of one positive thing to write for this review. We then walked to town and said, “Okay, we love the location….that’s it! That’s the one good thing we can say.” To say the unit accommodates 8 is a joke. Out of 4 beds, only 1 was somewhat comfortable. The pull-out sofa is ridiculous. Only 5 people can sit in the living room. Lounging is not at all comfortable. “Gourmet kitchen” is a laugh…it is so small that only 1 person can work in the space at a time. Coffee pot had to be taken apart and cleaned to get it to work. No wine/bottle opener, only dishes/cups/mugs for 4 people. If you plan on cooking…bring everything you need to cook. There is no heat except in space heaters. To reach anyone for help is impossible. Please read other reviews and don’t book until these folks learn that they need to accommodate their guests.