帕克城日出郊外小屋希爾頓分時度假俱樂部酒店(Hilton Grand Vacations Club Sunrise Lodge Park City)

Customer service from the front desk was condescending and unhelpful. Our room had no A/C on a 85 F day. We reserved a room with a king bed but we got a queen. When we asked about accommodations that had what we reserved 2 weeks in advanced, we were told they had nothing available. Room cleanliness was unsatisfactory. We found trash and food debris from previous occupants. The valet and shuttle drivers were awesome! Very helpful in getting around and giving us tips.

The staff is wonderful---any concerns we had, and none were out of the norm, were addressed immediately. This is our second stay here and we love it!

Doesn't show $20 nightly parking fee when booking. Hotel was nice, customer service was not. Stayed one night and they doubled charged for parking. I called and lady said shed credit it back but was too busy to deal with it right now. We'll see.

Don’t waste your time. This should not have a Hilton name on it. They put my wife on a floor with broken vacuums and all sorts of construction stuff. There was no hot water. The staff was horrible. I called Hilton to tell them about it and they don’t care. They told us they had plenty of customers they don’t care if we come back. That is their customer service now day

Staff are not friendly, parking is an absolute joke - plus they make you pay separately for it. Buildings are confusing, staff are just as confused. Room is so so at best

This is not a hotel. No food, no amenities. Terrible coffee. Old rooms . Avoid

This "ski chalet" condo complex was fun to visit in off season, when prices are reasonable. Room was nice, but had some maintenance issues including a hole in the wall where someone slammed the door handle thru the drywall. It's a bit isolated but an easy drive back into Park City.

This was such a welcome surprise. Our room was spacious and very comfortable. It was cleaned immaculately and the view of the mountains was great. The daily rate was hundreds of dollars less then other rooms in Park City

Beautiful property, excellent service. The only thing that slightly hindered the fun was the pool lights never came on. Perfect otherwise. Thanks