提供免費停車場的加萊海峽地區酒店

I’m really not sure how to review this one night stay. The room itself once we finally got in, was decent. Good shower, very comfy bed, good location, good parking. However, we turned up just before 6pm and we got into our room around 8.15pm. During the middle part of this, we got very wet trying to get a reply from the ‘hotel’ buzzer, spent a lot of money on phone calls to the ‘owner/manager’ and thought a lot about where else we could stay overnight because we were clearly not going to get into the hotel we had booked. It was a complete mess. No response from the buzzer and no response from the 2 phone numbers we were given. Having made 20+ calls, we eventually got a call back with lots of (quite complex) instructions on how to get our key, where the room was located (different location) and - specifically because I asked how to get through the gate of the new location - an explanation as to how to actually get into the car park entrance to our room. This really isn’t what you want for a one night stay when you’ve driven 300 miles that day. Breakfast is not a buffet - as advertised when we booked - but a few random bits in your room. I have no idea if these are changed for the next guest. Trip.com couldn’t or wouldn’t help - I’m really not sure - and the owner was not contactable. I’ve had no apology since. The explanation we were given as we stood outside in the rain was that the person ‘had been in a meeting’. They may need to review their reception processes. The reason I’m not giving this a one-star review is because the person who finally rang us to tell us what to do, was lovely and the room was pretty good (air con needed, but otherwise a good room).

Staff is nice and so tidy and neat, the hotel facilities are in good conditions and everything is good except need driving to Berk for dining.

這家酒店的優秀住,人人快,多樣的早餐和。 每天包含一個小時的SPA,但是要留意時間(最終避免護SPA,並放鬆時間)。

Nice location however the hotel car park it is not well signposted. Average breakfast for the price. No drawers in the room no minibar or fridge, very basic amenities for a 4 star hotel. The shower door in the bath went beyond the bath edge and allow water to go on the floor creating a paddle in the bathroom. The restaurant was a bit of a disappointing experience considering the price to pay for a mediocre dinner. The staff are completely oblivious to guests requests or suggestions. We ordered the deep fried squid and they were just served as finger food, piping hot when I asked for a plate to transfer the squid from a napkin cone with kitchen foil propping the squid to make it look plentiful, I was told tge you have to eat it with your fingers??. Pepper steak that tasted and looked terrible, the steak was cooked to the right temperature however burned on the outside, the so called peppercorn sauce was just a pan wash, no pepper at all, no stock or seasoning, it tasted like water and salt. I had a bottle of red Burgundy that I drink regularly and to my dissatisfaction on tasting the wine it was unbalanced, when I pointed this out to the staff, the wine was taken away somewhere in the back, the waitress then returned to say that her colleague had said that the wine was fine and that decanting it would correct the wine. The decanter was clearly chipped on the rim and I objected and requested at the least a non chipped one. The wine didn’t correct. Apart from the company of my wife and the garden surrounding all the rest was very unlike of what a 4 star hotel’s restaurant should provide. The grounds of the hotel are very relaxing and comfortable,

位置優越,距離渡輪港開車不遠。不幸的是,直到1600才入住,儘管可以提前入住,以收取費用美麗的城堡。宜人的花園,但不會過度修剪草坪和林區。公共房間裝修精美,佈置精美。 臥室在2樓,可以看到前面的草坪,佈置得很好,有一張舒適的大牀,雖然房間很小,有一把椅子,沒有工作表面的冰箱或空調,但有風扇。連接浴室沒有浴簾和難聞的下水道氣味,法國並不罕見。沒有電梯兩段樓梯到2樓的房間最後飛行陡峭。對於行動不便的人來說很難。 早餐不包括在內,但有很好的歐陸供應,並增加了炒雞蛋和香腸。 晚餐一流,雖然菜單選擇非常有限。精緻的演示和服務。在一個可愛的位置上物有所值的住宿。會強烈推薦。

位置明智,這家酒店不能挑剔。 位置優越。靠近您可能需要的一切。 房間。很小。淋浴間甚至更小。任何有更大框架的人都會真的很掙扎。(我們在三樓不知道這是否有所區別) 幾乎沒有任何移動的空間。如果你掉了一些你需要小心的東西,你沒有打碎你的頭。 浴室裏沒有窗戶,所以在我們四個晚上結束時,它開始聞起來有點滑稽。 我覺得清潔工作留下了很多不足之處。 當我們到達時,臥室的角落裏有很多灰塵/污垢。 當你用鞋子擦它時,它就會滾蛋。 這停留了一段時間。 我覺得枕頭也可以升級一下,很不舒服 我們沒有在酒店吃飯。 考慮到位置,我認爲價格合理。 總而言之,雖然我們的住宿是很好的。這是一個美麗的地方,我們會再次返回。 也許不是在紅狐。

我選擇這家酒店是因為它地理位置優越，靠近海峽隧道。開車大概5分鐘。唯一的問題是入住的時候。我開了7個小時的車，累得要命，卻被告知我的預訂還沒付款！我已經付了100%的錢，而且我有收據可以給他們看，但他們花了大約半個小時才看到trip.com已經把錢匯了過來。這時我累得快要哭了，只想回房間。考慮到他們兩個都說法語，我也完全聽不懂他們在說什麼，這真的很緊張。我給trip.com發了訊息，他們非常樂於助人，幾分鐘後就解決了問題，所以我真希望一開始就這麼做，但當時我不確定問題是什麼，因為聽不懂他們說的話。我後面還有一對夫婦也遇到了同樣的問題。等我克服了這個問題之後，飯店本身就很好了。我回到接待處，那位女士非常熱心地幫我指路等等。我沒有吃早餐，所以無法評論，但我花了幾歐元從他們的機器裡買了一杯熱巧克力，感覺很棒。房間很小，但這對我來說並不麻煩，因為只是第二天出發前的地方，可以睡一晚。我還會再住在這裡，因為去香奈兒隧道很方便。

Wir haben dieses Hotel aufgrund der hervorragenden Lage in der Nähe des Eurotunnels gewählt und wurden nicht enttäuscht. Für Reisende, die eine unkomplizierte Anbindung suchen, ist es ideal. Das hat uns gefallen: Personal: Sehr freundlich und hilfsbereit beim Check-in. Zimmer: Die Zimmer waren sehr sauber und für einen kurzen Aufenthalt überraschend gut ausgestattet. Lage: Man ist in kürzester Zeit am Terminal, was den Stress am Morgen deutlich reduziert. Zu beachten: Frühstück: Wir konnten das Frühstück leider nicht testen, da wir bereits sehr früh aufbrechen mussten. Für Frühabreiser ist das Hotel aber dennoch absolut zu empfehlen. Badezimmer: Die Dusche war etwas „gewöhnungsbedürftig“ bzw. von der Handhabung her ein wenig komisch, aber für eine Nacht völlig okay. Fazit: Ein solides, sauberes Hotel für alle, die eine Nacht vor der Tunnel-Durchquerung verbringen möchten. Wir würden hier definitiv wieder übernachten!

Arrived around 23:00 with reception closed. Access to the room was not available until the tourist tax was paid (1€60) but the out of hours machine only took credit card and I only had cash and Apple Pay. Luckily another person with a credit card was booking in and used her credit card for me in exchange for the cash. The room was basic which was fine but the pillow was completely inadequate with no spare pillows available in the room and reception closed. The bathroom door looked like someone had put a fist through it with no attempt at a repair. Other nearby B&B hotels are much better. This is certainly in need of modernisation. No tea and coffee making facilities but there were charge points for electric cars though

離火車站非常近。 我的房間有獨立衛生間。 水很熱，但需要一個新的淋浴噴頭。 它漏水了。 房間很乾淨，夠大，可以住一個人，或兩個人。 安全性好。 下班後需使用密碼門禁，並且需要使用不同的密碼進入大樓。