Golden Tulip Hotel Lucknow has pathetic service and housekeeping. Their inhouse restaurant Branches has a very poor servicing staff and it clearly reflects that there is no regular training or orientation practise as they clearly lack the professional touch of the hospitality industry. The managers in black coats are nothing but watchers with no touch of service or courtesy. The air conditioning of rooms is fixed by the management and you cannot change it. The warm water temperature for bathing is also fixed by the management. Golden Tulip is a good brand but the Lucknow experience needs a quality and professional inspection or upgrade. Would not recommend it in its current state.
Decent hotel for the price at which the rooms were offered. However, the following need to improve: (a) breakfast menu and service; (b) auto-door opening of rooms; and (c) in-room dining menu.
Mr. Alok from in room dining is very nice and helpful. He tries his best to fulfil your cravings and suggests best food to have. Very polite and sweet makes the stay very warm and hospitable. Complete Taj legacy and experience made even better by Alok
The restaurant offers a welcoming ambiance with good lighting and comfortable seating. The food is flavorful, well-presented, and made with fresh ingredients, though some dishes could use more seasoning. The staff (Braj Bhan) is polite and attentive, but service can be slow during busy times. Prices are reasonable for the quality, and the restaurant is generally clean, though certain areas could use more frequent attention.
It is a nice and comfortable stay with spacious and well maintained rooms. The food served in the restaurant is also great, although it is costly. The location is great and public transportation is readily available from the hotel. The main places of tourist interest are also not very far.
This hotel exceeded our expectations with its impeccable service and cozy accommodations. From the warm welcome at check-in to the delightful dining experiences, every moment was a pleasure. The rooms were spacious & clean. The staff especially (Shobhit) was incredibly attentive, ensuring our every need was met promptly.
訪訪客Stay was very good, amenities was very nice & services was a bit late but it was okay. Also the food portion was well enough but in my opinion food was a little bit overpriced. People can come here on week days for more peace & fun.
訪訪客The staff was friendly and attentive, ensuring a pleasant stay i appreciated the prompt room service and the variety of options on the menu. Overall, the hotel offered great value for the price and exceeded my expectations.
very worst service, hair in food, dust in bed, bathroom is too dirty and bad smells Absolutely horrendous experience at this hotel. The service was beyond disappointing. Upon arrival, we were met with rude and indifferent staff who seemed annoyed by our presence. Requests for basic amenities went ignored, and when we finally did receive them, they were delivered with an attitude. Overall, a complete waste of money and time. Save yourself the frustration and avoid this place at all costs.”