Though I did not aim for playing golf in this hotel, but it is still worth staying if you plan to stay in Obidos and will drive. The hotel is about 15 min. drive to town centre and parking is easy in the town. Hotel offers free parking and there are quite a lot of park spaces around the area. Some rooms are further away from hotel lobby and restaurant but there are different parking areas around the hotel so that it will still be closed to your room. The room and bathroom are spacious and my room has a stunning view overlooking a large green area and ocean. Bed is comfortable and the room is clean with overall good condition. I had dinner at the bar and breakfast was included in the restaurant, food was ok and you could stay in the bar untill 11pm or 12am (did to remember) if you want to have a drink. You can use the swimming pool (indoor and outdoor) and sauna and you can borrow the robe, towel and locker from them which is convenient. They also have a gym room but I did not use it so I am not sure whether it is also free or not. I will highly recommend this hotel considering the price and everything.
From the condition of the villas to the quality of hospitality offered by staff, this was a huge disappointment. The villas have not been maintained, as evident from many deteriorating aspects throughout. Best example are the bathrooms, where the tiles do not lay flat, and the grout is cracked and very dirty. Ditto for the caulking around the tub. There's a skylight which does not let much light in due tot he accumulation of dirt and debris. The villas were two stories, and our downstairs level, which included the kitchen and living area, was overrun with ants. Not my favorite early morning activity to collect and dispose of hordes of ants. Also, we did not know what was decaying off the patio, which is off the sliding door from the living area, but there was a large community of flies which prevented us from using the patio or even going outside through the sliding doors. I requested that the ”resort” address these issues but, in the 5 days we were there they did not do a thing. Also, there were steep stairs leading down to the entry door, and the railing was very loose and covered with some sticky substance. Again, I asked for this to be addressed so I didn't have to worry about falling the stairs, and it was never taken care of. We had dinner at the ”club” the first night and the food was terrible. Finally, we had made reservations five months in advance for TWO villas, as we were attending a family wedding in Obidos. When we arrived, the staff told us that no, we only had a reservation for ONE villa. They were quite insistent, until we showed them the email confirmation of the reservation. Even then, they were not apologetic. They found a second villa, but it was not convenient to the first, but they said that was all they could do. We also discovered that the wedding planner had come earlier with two welcome boxes, since she knew there were two parties staying a Bom Successo, but the hotel staff told her that only one party was staying there. However, they claimed, to us, that the wedding planner only brought the one welcome box. Did they not think we would talk to her and find out they were just lying? We were promised that the hotel would provide a remediation for us (we suggested a significant discount was in order) due to the abysmal treatment and the deficient accommodations but, despite repeated inquiries, nothing was ever addressed. All in all, the worst hotel experience I have ever had.
Our family of 5 adults stayed at Hotel Senshoras Rainhas for two nights over Christmas 2023. We had two rooms in the basement level. One of the double rooms was comfortable enough with an outdoor patio overlooking the wall. The other room was not. Same size as double with an extra bed for a triple. A bit crowded to move around the room. The doors leading to the outside patios were double french style with the tilting top. In the triple room, the additional single bed somewhat blocked full access to the doors. By moving the bed over, one of the doors was able to be opened slightly. The first night, we were not able to correctly close the door to lock. It appeared to have a problem with the top tilting hinge. We slept with the door unlocked. Reported the problem to the front desk. We were assured the problem would be addressed. The second night the door was closed and locked properly, however after we opened the door we incurred the same problem as the night before. Again slept with the door unlocked. Unfortunately, both days, in the triple room, the toilet tissue was not enough. On the second day, the front desk was asked to have housekeeping added more toilet tissue in the room. The request was accommodated, but not in enough supply. The second night we ran out of toilet tissue again. The toilet tissue rolls were very small. Parking was a problem with our luggage not near the hotel. Somewhat narrow cobblestone streets with inclines and depending which parking lot was used, a number of steps were involved to reach the hotel. The hotel offered no assistance with the luggage or reasonable alternative to unload luggage. Since it was the holidays (Christmas Eve & Christmas Day) we made arrangements to have dinner at the hotel. What a waste of money. The first night the soup was at best room temperature. The lamb was dry with no sauce. The alternative fish was not much better. It was a fix menu. The next night the menu was the exact fix price menu from the night before. This time the soup was warm, the dry lamb was soaking in sauce and the fish was still dry. It looked like we were served leftovers from the night before. Do not recommend eating in the hotel restaurant. Very disappointing and not worth the cost. The hotel is a poor example of a 4 star hotel. It is within the walls of Obidos. Good location, but the hardship to unload luggage is not worth the effort. The rooms are small and attention to details is lacking. Simply not worth the cost or the effort to stay at this hotel. The restaurant was very disappointing and not worth the cost. There was no live music as noted on their website. We were offered a limited fix price menu as the only option. The second night we were served what appeared to be leftovers from the night before. Save yourself $$$ and stay somewhere else.
訪訪客酒店停車場很小(衹有路邊約7-8個停車位,坐標為39.363078, -9.156986),停車難度較高。出發前請與酒店聯繫確認進城路線,以免抓瞎。就我們2019年4月入住而言,衹有Porta do Vale ou Senhora da Graça城門可以入城,然後右轉,順R. do Cel. Pacheco 路上坡至頂端后再右轉,繼續前行50米終至城堡下路邊停車位,前台就在路盡頭的花園中,有路標不會走錯。出城時,先原路返回至Porta do Vale ou Senhora da Graça城門口,然後右轉(Graça城門衹能入城,不能出城),順城牆內通道一路南行至Portal de Óbidos城門(該城門衹能出城,不能入城),然後出城。停車位至酒店客房可能台階很多,建議年紀較大或體弱者安排前台行李員幫手(請支付適當小費。作為參考,如我們有兩個大行李,支付了5歐小費)。24小時前台服務員熱情、專業,滿意。房間內部設施符合網站介紹,舒適。每日房間有服務員打掃、倒垃圾、更換毛巾及整理牀鋪,滿意。淋浴熱水很好,無憂。房間無拖鞋,請自備。酒店餐廳景觀及服務均很好。早餐豐富及品質高。晚餐精美。休息室非常舒適,別忘了享用。餐廳內有一個較隱蔽的門直通城堡頂,可登高遠眺四周美景,不可錯過。奧比杜斯清晨人潮抵達前及黃昏人潮退去后,光線柔美、安靜而富有古城原始味道,值得細細掃街品味。內城不大,南北向衹有3條主街道,都逛完也衹需1-1.5小時。
I’ve never had so many mixed feelings about a hotel! I love reading so when I saw this hotel is all about books, it seemed the perfect hotel for me. The staff is just lovely, and we had dinner in the restaurant which was the best meal I’ve had during our trip (order the filet mignon and thank me later). The halls are shabby with old stained carpet but you only walk past that. The room however….. I loved the books and the vibe they tried to create, but the bed was cheap and the sheets were stained. The bathroom was sooo old, it needs to be remodeled right away. I’ve seen pictures online and think some rooms are renovated a bit and some aren’t and we just weren’t lucky. We only spent one night there so I just stayed up very late so I didn’t have to sleep in the bed too much and skipped the shower. The hotel has a lot of potential, the restaurant is fantastic and the staff is great, they should renovate the rooms so you don’t pay a 4-star price for a 2-star bedroom. Again I want to make it very clear the staff is excellent and the food amazing!
LLouise SThere are positives and negatives to staying at the Pousada Vila Obidos. To their credit, this is a very nice micro-hotel that is situated in an unusual place - Obidos. It is virtually in the shadow of a castle and the old world flair of this town makes it very special. The hotel itself is pretty and nicely appointed. Breakfast is the highlight of this hotel. Now for the not so good... The hotel is not accessible by car so you need to be aware that you will have to carry all your baggage up a pretty steep cobblestone path and several steps to the front door. We did not know this until it was nearly too late to make other arrangements / cancel. We did receive an email during our travels with a ”warning” but it seemed too late. We arrived during a rain storm, so the cobblestones were quite wet and slippery. The room was not completely clean with a used bottle left behind. Also, there is a cat (or cats) on the property that followed us everywhere. My husband is extremely allergic. Had we known there was a CAT on the property, at the breakfast area, and allowed to jump on the chairs and tables in the dining room we would never have booked here. Sorry, we were disappointed and itchy.