來自住宿之回應: Dear Valued guest,Warm greetings from Cross Pattaya Pratamnak.Thank you very much for taking the time to share such a thoughtful and heartwarming review of your recent stay with us. We are truly delighted to know that you found our hotel environment excellent, as well as clean, comfortable, and conducive to a relaxing experience.It is especially rewarding to hear your kind compliments regarding our service. Providing attentive, thoughtful, and personalized care to our guests is at the core of our hospitality, and we are truly pleased that this was reflected throughout your stay.We are particularly grateful for your recognition of our front desk team member. It is wonderful to know that she was patient and dedicated in assisting you, even overcoming language barriers by using a translator to ensure that all your needs were met. This truly reflects the level of care and commitment we strive to deliver to every guest, regardless of circumstances.Your kind words and strong recommendation mean a great deal to our entire team. Most importantly, we are honored to hear that you intend to stay with us again on your next visit. This is the greatest compliment we could receive, and we very much look forward to welcoming you back to Cross Pattaya Pratamnak for another exceptional and memorable stay.Warmest regards,Saruth AnumasGeneral ManagerCross Pattaya Pratamnak
來自住宿之回應: Dear Khun Daxiong2868,Warmest greetings from Cross Pattaya Pratamnak.Thank you very much for taking the time to share your thoughtful review with us. We are truly delighted to learn that you were impressed by the exceptional service attitude and enjoyed the serene beachfront location of our hotel. It is also wonderful to hear that you appreciated the peaceful ambiance as well as the breathtaking sunset views from the cliff-side restaurant nearby—these are indeed some of the unique highlights we take great pride in.At the same time, we sincerely apologize for the inconvenience caused by the soundproofing issue during your stay. Please rest assured that your feedback has been taken seriously and will be shared with our management and engineering teams for further review and improvement. Providing a restful and comfortable environment for all our guests remains one of our top priorities.We truly appreciate your kind words as well as your constructive feedback, as they are invaluable in helping us enhance our services and facilities. It would be our great pleasure to welcome you back again in the future, where we hope to provide you with an even more seamless and exceptional stay.Warmest regards,Saruth AnumasGeneral ManagerCross Pattaya Pratamnak
訪客
精英套房
入住日期 2026年1月
情侶
10則評價
10/10
傑出
發佈於 2026年2月25日
很不錯還有夜床服務 送了眼罩和耳塞(外面的鳥確實吵 就是後知後覺才知道套房是沒有海景的😂
來自住宿之回應: Dear Valued guest, Thank you very much for sharing your thoughtful feedback following your recent stay with us. We are truly pleased to learn that you had an enjoyable experience and that our turndown service, including the small amenities such as the eye mask and earplugs, contributed positively to your comfort and relaxation. These personalized touches are carefully prepared by our team to ensure our guests enjoy a restful and pleasant night’s stay.We also appreciate your understanding regarding the natural surroundings of our peaceful neighborhood. As our hotel is located in the tranquil Pratamnak area, guests are able to experience a calm and relaxing atmosphere close to nature, which occasionally includes the cheerful sounds of local birds. Nevertheless, we continuously look for ways to enhance guest comfort and are glad that the provided amenities were helpful during your stay.Regarding your comment about the suite room view, we sincerely appreciate your feedback. Our room categories are designed with different layouts and perspectives to suit varying guest preferences, and we regret if the room view did not fully meet your expectations. Please be assured that our team would always be delighted to assist in recommending room types with sea views for your future visit, ensuring an experience that perfectly matches your preference.Thank you once again for choosing Cross Pattaya Pratamnak. It would be our great pleasure to welcome you back again in the near future, where we hope to provide you with an even more memorable and seamless five-star hotel experience.Warmest regards,Saruth Anumas General ManagerCross Pattaya Pratamnak
來自住宿之回應: Dear Bluesky_T,Thank you for staying at Cross Pattaya Pratamnak and giving us a rating. We promise to keep your comment for improving and striving for excellence. We look forward to welcoming you back on your next trip to Pattaya.Kind regards,Garn-Front Office Managerand Cross Pattaya Pratamnak Team
來自住宿之回應: Dear Mr. Mmgggo,Thank you very much for choosing Cross Pattaya Pratamnak for spend your wonderful moment and taking the time to write us a review. We hope to have an opportunity to welcome you back again on your next visit to Pattaya. Kind regards,Garn-Front Office Managerand Cross Pattaya Pratamnak Team
來自住宿之回應: Dear Valued Guest,Thank you for staying at Cross Pattaya Pratamnak and giving us a for 10 scores. Nice to see you enjoy with the overall with a mission to provide great customer service, we take great pride in serving your needs and are delighted to hear about the staff service met your expectations. We look forward to welcoming you back on your next trip to Pattaya. Sincerely, Garn-Front Office Managerand Cross Pattaya Pratamnak team
Superb nice room with value, good services & hospitality staff
翻譯
來自住宿之回應: Dear Valued Guest,Thank you for staying at Cross Pattaya Pratamnak and giving us a for 10 scores. Nice to see you enjoy with the overall with a mission to provide great customer service, we take great pride in serving your needs and are delighted to hear about the staff service met your expectations. We look forward to welcoming you back on your next trip to Pattaya. Kind regards,Saruth Anumas-General Managerand Cross Pattaya Pratamnak Team
來自住宿之回應: Dear Valued Guests,Thank you very much for taking the time to share your experience with us. It is wonderful to see that you enjoyed your stay with us. Nice to see you enjoy with the A la cart buffet as this is the high light of us. With a mission to provide great customer service, we take great pride in serving your needs and are delighted to hear about the staff service met your expectations. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back in the near future.Sincerely, Garn-Front Office Managerand Cross Pattaya Pratamnak team