This is a fraud hostel. I had made two bookings on February 6 from MakeMyTrip and Cleartrip. The stay was from April 3 to April 6. After reaching the hostel on April 3, they said it was cancelled. My status in the app was showing Booked and they lied to me saying it was cancelled. These fraud people have sold the online booked room to someone else for more money in offline booking. On confronting them, they just said that you should talk to the customer care of the website from which you booked. On talking more, I came to know that these people have done this fraud with so many people since morning. Makemytrip and Cleartrip also said that in this case we are refunding your money, you should look for another hotel. I could not find a hotel during peak time and neither could I go back home from there. I would advise all of you not to make any bookings at places like Bluestays Hostel, Makemytrip and Cleartrip, they have no accountability and credibility. I was lucky that I had come with my friends, they understood the condition and went back, had I come with family or relatives, I would have been insulted in front of everyone. Therefore, avoid this place and these two aforementioned platforms at any cost.
翻譯